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2019 Subaru Crosstrek Recalls & Complaints

7

open safety recalls on record

Serious

360 owner complaints filed · Severity Index 0.16 · updated 2026-08-07

The recalls

Serious19V404000

Visibility:Glass, Side/Rear

Improperly tempered glass can shatter into large pieces, raises the risk of injury.

Remedy & full details

Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

Serious20V189000

Seat Belts:Rear/Other

In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, raises the risk of injury.

Remedy & full details

Subaru will notify owners, and dealers will replace rear seat belt assemblies, free of charge. The began April 15, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRC-20.

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Serious19V065000

Steering:Electric Power Assist System

Loss of power steering assist would require higher steering effort, raises the risk of a crash.

Remedy & full details

None of the affected vehicles have been sold yet. Subaru has notified dealers and they will inspect the steering gearbox, replacing it as necessary, free of charge. The recall began February 7, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUC-88.

Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.

Serious21V263000

Suspension:Rear

Missing bolts may allow the rear stabilizer bracket to shift, raises the risk of a crash.

Remedy & full details

Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.

Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.

Serious21V264000

Electrical System:Software

short circuit in the ignition coils may cause a stall, raises the risk of a crash.

Remedy & full details

Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.

Serious19V856000

Engine And Engine Cooling:Exhaust System:Emission Control:Crankcase (Pcv)

unexpected loss of power while driving can raises the risk of a crash.

Remedy & full details

Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.

Serious19V743000

Electrical System:Software

If a short circuit occurs while driving, the vehicle may stall, raises the risk of a crash.

Remedy & full details

Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.

Complaint volume

360 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

8Crashes
5Fires
7Injuries
0Deaths

Across 360 complaints. Severity Index 0.16.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Visibility/Wiper113 · 31%Electrical System51 · 14%Unknown Or Other49 · 14%Engine34 · 9%Power Train23 · 6%Steering15 · 4%Fuel/Propulsion System13 · 4%Visibility · Windshield9 · 3%
  1. Visibility/Wiper — 113 reports
  2. Electrical System — 51 reports
  3. Unknown Or Other — 49 reports
  4. Engine — 34 reports
  5. Power Train — 23 reports
  6. Steering — 15 reports
  7. Fuel/Propulsion System — 13 reports
  8. Visibility:Windshield — 9 reports
  9. Vehicle Speed Control — 8 reports
  10. Structure:Body — 7 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2012 · 2013 (1) · 2014 (1) · 2015 (1) · 2016 (1) · 2017 (1) · 2018 (5) · 2019 · 2020 · 2021 (1) · 2022 · 2023 · 2024 (2) · 2025 · 2026

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.