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2023 Subaru Solterra Recalls & Complaints

4

open safety recalls on record

Critical

83 owner complaints filed · Severity Index 0.29 · updated 2026-08-07

The recalls

Critical22V444000 Do not drive

Wheels:Hub

wheel detaching from a moving vehicle can result in a loss of vehicle control, raises the risk of a crash.

Remedy & full details

Owners are advised not to drive their vehicles until they are repaired. Dealers will replace the hub bolts and wheels, free of charge. Letters notifying owners of the safety risk were mailed June 27, 2022. A second letter will be sent once the remedy is available. Owners may contact Toyota's customer service at 1-800-331-4331.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Subaru Solterra and Toyota BZ4X vehicles. The hub bolts on the wheels may loosen, causing a wheel to detach from the vehicle after low-mileage use.

Critical23V064000 Do not drive

Wheels:Hub

Wheel detachment while driving can result in a loss of vehicle control, raises the risk of a crash.

Remedy & full details

Owners are advised not to drive their vehicle until the repair has been completed. Dealers will inspect and tighten the hub bolts, if necessary, free of charge. Owner notification letters are expected to mailed March 1, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRE-23.

Subaru of America, Inc. (Subaru) is recalling certain 2023 Solterra vehicles. Improperly tightened hub bolts may loosen and cause the wheels to detach from the vehicle.

Serious25V577000

Visibility:Defroster/Defogger/Hvac System

inoperative defroster and defogger system can decrease the driver's visibility under certain driving conditions, raises the risk of a crash.

Remedy & full details

Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB07 and 25TA07. Lexus' numbers for this recall are 25LB04 and 25LA04. Subaru's number for this recall is WRD-25.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.

Serious25V744000

Back Over Prevention:Display Function

rearview camera that fails to display an image can reduce the driver's view behind the vehicle, raises the risk of a crash.

Remedy & full details

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Complaint volume

83 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

12Crashes
0Fires
0Injuries
0Deaths

Across 83 complaints. Severity Index 0.29.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other13 · 16%Electrical System13 · 16%Vehicle Speed Control6 · 7%Forward Collision Avoidan…6 · 7%Power Train6 · 7%Service Brakes5 · 6%Visibility/Wiper4 · 5%Forward Collision Avoidan…4 · 5%
  1. Unknown Or Other — 13 reports
  2. Electrical System — 13 reports
  3. Vehicle Speed Control — 6 reports
  4. Forward Collision Avoidance: Automatic Emergency Braking — 6 reports
  5. Power Train — 6 reports
  6. Service Brakes — 5 reports
  7. Visibility/Wiper — 4 reports
  8. Forward Collision Avoidance: Adaptive Cruise Control — 4 reports
  9. Structure:Body — 4 reports
  10. Back Over Prevention: Warnings — 3 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2023 · 2024 (2) · 2025 (2) · 2026 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.