SUNNYBROOK IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2010. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
SUNNYBROOK IS RECALLING CERTAIN RECREATIONAL VEHICLES, MANUFACTURED FROM OCTOBER 2002 THROUGH MAY 2008, EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Critical06V482000
Fuel System, Gasoline:Delivery:Fuel Pump
IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE CAN OCCUR.
Remedy & full details
SUNNYBROOK RV IS WORKING WITH GPI TO HAVE THE FUEL PUMPS REPLACED (PLEASE SEE 06E-016). OWNERS MAY CONTACT GPI AT 1-316-686-7361 OR SUNNYBROOK RV AT 1-574-825-5250.
ON CERTAIN FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH GREAT PLAINS (GPI) FUEL PUMPS, DUE TO INSUFFICIENT EPOXY ADHESIVE APPLIED AT THE TIME OF INSTALLATION AT THE FACTORY, A FUEL LEAK CAN OCCUR AT THE PUMP'S INLET VALVE.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
1Fires
0Injuries
0Deaths
Across 6 complaints. Severity Index 0.50.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Tires:Tread/Belt — 2 reports
Unknown Or Other — 1 reports
Tires — 1 reports
Equipment — 1 reports
Electrical System — 1 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.