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2025 Tesla Model X Recalls & Complaints

3

open safety recalls on record

Serious

20 owner complaints filed · Severity Index 0.40 · updated 2026-08-07

The recalls

Serious24V967000

Air Bags:Frontal:Driver Side:Cushion

torn air bag may not adequately protect an occupant in a crash, raises the risk of injury.

Remedy & full details

Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.

Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

Serious25V002000

Back Over Prevention:Software

rearview camera that does not display an image reduces the driver's rear view, raises the risk of a crash.

Remedy & full details

Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.

Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Serious25V172000

Air Bags

inoperative horn may prevent the driver from alerting other drivers, raises the risk of a crash.

Remedy & full details

Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

Complaint volume

20 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

2Crashes
0Fires
1Injuries
0Deaths

Across 20 complaints. Severity Index 0.40.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other5 · 25%Service Brakes2 · 10%Seat Belts2 · 10%Electrical System2 · 10%Forward Collision Avoidan…2 · 10%Forward Collision Avoidan…2 · 10%Visibility/Wiper1 · 5%Steering1 · 5%
  1. Unknown Or Other — 5 reports
  2. Service Brakes — 2 reports
  3. Seat Belts — 2 reports
  4. Electrical System — 2 reports
  5. Forward Collision Avoidance: Adaptive Cruise Control — 2 reports
  6. Forward Collision Avoidance: Automatic Emergency Braking — 2 reports
  7. Visibility/Wiper — 1 reports
  8. Steering — 1 reports
  9. Air Bags — 1 reports
  10. Exterior Lighting — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2016 (12) · 2017 (10) · 2018 (9) · 2019 (8) · 2020 (10) · 2021 (24) · 2022 (22) · 2023 (17) · 2024 (8) · 2025 · 2026

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.