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2023 Thor Motor Coach Quantum Recalls & Complaints

2

open safety recalls on record

Serious

1 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious22V611000

Equipment:Recreational Vehicle/Trailer

awning that drops or extends beyond normal operation can raises the risk of injury.

Remedy & full details

Dealer will repair or replace the awnings, free of charge. Owner notification letters were mailed by September 16, 2022. Owners may contact TMC customer service at 1-877-855-2867.

Thor Motor Coach (TMC) is recalling certain 2022-2023 Four Winds, Quantum, Chateau, and 2022 Geneva motorhomes. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Serious25V171000

Equipment:Recreational Vehicle/Trailer

slide-Out room that extends unexpectedly raises the risk of a crash.

Remedy & full details

Dealers will replace the park brake harness, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000325.

Thor Motor Company (TMC) is recalling certain 2023-2026 Axis, Chateau, Four Winds, 2023-2025 Coleman, Echelon, Freedom Elite, Geneva, Outlaw, Quantum, Vegas, 2025 Eddie Bauer, Freedom Traveler, Pasadena, and 2024-2025 Magnitude motorhomes. The slide-Out room can be deployed without the parking brake engaged, allowing the room to extend while the vehicle is in motion.

Complaint volume

1 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 1 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

  1. Unknown Or Other — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2016 (1) · 2018 (1) · 2022 (2) · 2023 · 2024 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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