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2022 Thor Motor Coach Windsport Recalls & Complaints

1

open safety recall on record

Serious

7 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious22V076000

Structure:Body:Step/Ladder

incorrectly installed ladder may break while in use, raises the risk of injury.

Remedy & full details

Dealers will inspect the location of the rear ladder, and reinforce or relocate the ladder as needed, free of charge. Owner notification letters were mailed March 24, 2022. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000255.

Thor Motor Coach (TMC) is recalling certain 2022 ACE, Freedom Traveler, Hurricane, and Windsport motorhomes. The rear ladder may have been installed on the wrong side of the motorhome.

Complaint volume

7 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 7 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other3 · 43%Structure1 · 14%Structure · Body1 · 14%Visibility/Wiper1 · 14%Equipment · Recreational …1 · 14%
  1. Unknown Or Other — 3 reports
  2. Structure — 1 reports
  3. Structure:Body — 1 reports
  4. Visibility/Wiper — 1 reports
  5. Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2007 (2) · 2008 (2) · 2010 (2) · 2014 (2) · 2015 (2) · 2016 (2) · 2017 (3) · 2018 (4) · 2019 (2) · 2020 (3) · 2021 (2) · 2022

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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