If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, raises the risk of personal injury or a vehicle crash.
Remedy & full details
Outdoor RV began notifying owners on August 26, 2013 and Dometic staff will replace the affected motors with motors of a different design. Owners may contact Outdoor RV at 1-541-624-5500 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Outdoors RV Manufacturing is recalling certain model year 2013-2014 Creek Side trailers manufactured February 27, 2013, through March 11, 2013; model year 2013-2014 Timber Ridge trailers manufactured April 5, 2013, through May 1, 2013; and model year 2013 Wind River trailers manufactured April 3, 2013, through April 19, 2013; and model year 2014 Black Stone trailers manufactured April 24, 2013, through April 25, 2013. Due to a design change in the Dometic-brand power awning motor assembly, the motor assembly screws may unknowingly shear.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
0Fires
0Injuries
0Deaths
Across 1 complaints. Severity Index 0.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Unknown Or Other — 1 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Other model years
2014
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.