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2023 Toyota Prius Recalls & Complaints

4

open safety recalls on record

Serious

25 owner complaints filed · Severity Index 1.28 · updated 2026-08-07

The recalls

Serious24V274000

Electrical System:Wiring:Switches/Knobs/Buttons

door that unexpectedly opens while the vehicle is moving or during a crash raises the risk of injury.

Remedy & full details

Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Serious24V548000

Equipment:Other:Labels

vehicle with an incorrect maximum capacity weight value may be overloaded, which can raises the risk of a crash.

Remedy & full details

GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Serious25V744000

Back Over Prevention:Display Function

rearview camera that fails to display an image can reduce the driver's view behind the vehicle, raises the risk of a crash.

Remedy & full details

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Serious26V049000

Electrical System:Wiring:Switches/Knobs/Buttons

door that unexpectedly opens while the vehicle is moving raises the risk of injury.

Remedy & full details

Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Complaint volume

25 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

2Crashes
0Fires
2Injuries
2Deaths

Across 25 complaints. Severity Index 1.28.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System5 · 20%Unknown Or Other3 · 12%Wheels3 · 12%Latches/Locks/Linkages3 · 12%Service Brakes2 · 8%Structure · Body2 · 8%Steering1 · 4%Forward Collision Avoidan…1 · 4%
  1. Electrical System — 5 reports
  2. Unknown Or Other — 3 reports
  3. Wheels — 3 reports
  4. Latches/Locks/Linkages — 3 reports
  5. Service Brakes — 2 reports
  6. Structure:Body — 2 reports
  7. Steering — 1 reports
  8. Forward Collision Avoidance: Automatic Emergency Braking — 1 reports
  9. Tires:Sidewall — 1 reports
  10. Power Train — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2000 · 2001 (3) · 2002 (2) · 2003 (1) · 2004 (6) · 2005 (6) · 2006 (6) · 2007 (4) · 2008 (4) · 2009 (6) · 2010 (10) · 2011 (6) · 2012 (6) · 2013 (3) · 2014 (3) · 2015 (1) · 2016 (5) · 2017 (3) · 2018 (1) · 2019 (3) · 2020 · 2021 · 2022 (1) · 2023 · 2024 (4) · 2025 (2) · 2026 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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