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2002 Toyota Sienna Recalls & Complaints

1

open safety recall on record

Serious

225 owner complaints filed · Severity Index 0.57 · updated 2026-08-07

The recalls

Serious10V160000

Structure

THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy & full details

TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.

Complaint volume

225 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

16Crashes
7Fires
19Injuries
0Deaths

Across 225 complaints. Severity Index 0.57.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Structure · Body · Door19 · 8%Electrical System19 · 8%Latches/Locks/Linkages19 · 8%Structure13 · 6%Service Brakes, Hydraulic11 · 5%Structure · Body9 · 4%Engine And Engine Cooling…9 · 4%Latches/Locks/Linkages · …8 · 4%
  1. Structure:Body:Door — 19 reports
  2. Electrical System — 19 reports
  3. Latches/Locks/Linkages — 19 reports
  4. Structure — 13 reports
  5. Service Brakes, Hydraulic — 11 reports
  6. Structure:Body — 9 reports
  7. Engine And Engine Cooling:Engine — 9 reports
  8. Latches/Locks/Linkages:Doors:Latch — 8 reports
  9. Vehicle Speed Control — 8 reports
  10. Tires — 7 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1996 · 1998 (3) · 1999 (3) · 2000 (1) · 2001 (2) · 2002 · 2003 (1) · 2004 (10) · 2005 (12) · 2006 (11) · 2007 (10) · 2008 (9) · 2009 (10) · 2010 (8) · 2011 (14) · 2012 (9) · 2013 (6) · 2014 (6) · 2015 (6) · 2016 (5) · 2017 (10) · 2018 (7) · 2019 (7) · 2020 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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Independent sites, same maintainer, same open-data standards.

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