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2012 Triumph Explorer Recalls & Complaints

2

open safety recalls on record

Serious

1 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious14V765000

Structure:Motorcycle:Kickstand/Center Stand

If the side stand pivot bolt fractures, the motorcycle may fall when parked on the side stand, raises the risk of injury to someone nearby.

Remedy & full details

Triumph will notify owners, and dealers will replace the side stand pivot bolt and lock nut, free of charge. The recall began January 5, 2015. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is SB518.

Triumph Motorcycles America, LTD (Triumph) is recalling certain model year 2011-2014 Explorer motorcycles manufactured November 1, 2011, to June 1, 2014. The side stand pivot bolt may fracture.

Serious13V180000

Equipment:Other:Labels

The incorrect label could cause the operator to overload the motorcycle which may result in handling issues and/or tire failure, raises the risk of a crash.

Remedy & full details

Triumph will notify owners and replace the labels with corrected GVWR data, free of charge. The recall began on April 30, 2013. Owners may contact Triumph at 1-678-854-2010 for more information.

Triumph Motorcycles America, Ltd. is recalling certain model year 2012-2013 Explorer and Explorer XC motorcycles. The Gross Vehicle Weight Rating data on the certification Label is incorrect. Thus, the motorcycles fail to comply with the requirements of Part 567, "Certification."

Complaint volume

1 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 1 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

  1. Power Train — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2012 · 2013 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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