IF THE TOP BOX FALLS FROM THE MOTORCYCLE, IT COULD STRIKE ANOTHER VEHICLE, raises the risk of A CRASH.
Remedy & full details
DEALERS WILL INSTALL A NEW FITMENT CLIP PART TO THE TOP BOX LOCKING HANDLE SPINDLE TO ALIGN THE RACK AND PINION MECHANISM TO PREVENT DISENGAGEMENT. THE SAFETY RECALL BEGAN ON SEPTEMBER 2, 2011. OWNERS MAY CONTACT TRIUMPH CUSTOMER SERVICE DEPARTMENT AT 1-678-539-8782.
TRIUMPH IS RECALLING CERTAIN MODEL YEAR 2011-2012 SPRINT GT, TIGER 800 AND TIGER 800 XC MOTORCYCLES MANUFACTURED FROM JUNE 2010 THROUGH JUNE 2011. THE TOP BOX LOCKING HANDLE IS MISSING A CLIP ON THE LOCKING MECHANISM AND THUS IT IS POSSIBLE THAT THE TOP BOX MAY DETACH FROM THE MACHINE.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
1Crashes
0Fires
0Injuries
0Deaths
Across 7 complaints. Severity Index 0.29.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Engine And Engine Cooling — 3 reports
Fuel System, Gasoline — 1 reports
Electrical System — 1 reports
Engine And Engine Cooling:Engine — 1 reports
Structure — 1 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Other model years
2011
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.