If the roller spring is incorrectly installed, the transmission may not shift as intended, potentially causing the operator to lose control, raises the risk of a crash.
Remedy & full details
Polaris has notified owners, and dealers will inspect and repair the transmission, free of charge. The recall began on October 9, 2014. Owners may contact Polaris customer service at 1-888-704-5290. Polaris' number for this recall is V-14-03 A/B.
Polaris Industries, Inc. (Polaris) is recalling certain model year 2015 Victory Cross Country, Cross Country Eightball, Cross Country Tour, Gunner, Hammer Eightball, High-Ball, Magnum, Vision Tour ABS and Vegas Eightball motorcycles manufactured August 11, 2014, to September 2, 2014. The affected motorcycles may have been manufactured with the transmission shift drum detent roller spring incorrectly installed.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
0Fires
0Injuries
0Deaths
Across 1 complaints. Severity Index 0.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Other model years
2015
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.