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2024 Volkswagen Atlas Recalls & Complaints

8

open safety recalls on record

Critical

253 owner complaints filed · Severity Index 0.32 · updated 2026-08-07

The recalls

Critical23V593000

Engine And Engine Cooling:Engine:Hard Parts Internal/Mechanical

damaged engine can result in engine failure and a stall, raises the risk of a crash.

Remedy & full details

Dealers will inspect and, if necessary, replace the engine, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 13i6.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

Critical25V100000

Engine

loose engine cover that contacts hot surfaces in the engine compartment can melt, raises the risk of a fire.

Remedy & full details

Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.

Serious24V464000

Air Bags:Sensor:Occupant Classification:Front Passenger

deactivated passenger air bag raises the risk of injury during a crash.

Remedy & full details

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Serious24V480000

Back Over Prevention:Software

rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, raises the risk of injury or crash.

Remedy & full details

Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.

Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Serious24V723000

Service Brakes, Hydraulic:Foundation Components:Master Cylinder

obstructed brake fluid port can cause a loss of brake function, raises the risk of a crash.

Remedy & full details

Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024. Owners may contact Volkswagen Customer Relations at 1-800-893-5298. Volkswagen's number for this recall is 471F.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.

Serious25V334000

Back Over Prevention: Sensing System: Camera

distorted rearview camera image can reduce the driver's view of what is behind the vehicle, raises the risk of a crash.

Remedy & full details

Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Serious25V434000

Service Brakes

loss of vehicle control raises the risk of a crash.

Remedy & full details

Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

Serious26V473000

Back Over Prevention:Software

rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, raises the risk of a crash.

Remedy & full details

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 28, 2026.

Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.

Complaint volume

253 this model-year 10 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

12Crashes
3Fires
12Injuries
0Deaths

Across 253 complaints. Severity Index 0.32.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System41 · 16%Service Brakes35 · 14%Unknown Or Other26 · 10%Engine25 · 10%Power Train17 · 7%Forward Collision Avoidan…15 · 6%Forward Collision Avoidan…11 · 4%Forward Collision Avoidan…10 · 4%
  1. Electrical System — 41 reports
  2. Service Brakes — 35 reports
  3. Unknown Or Other — 26 reports
  4. Engine — 25 reports
  5. Power Train — 17 reports
  6. Forward Collision Avoidance: Automatic Emergency Braking — 15 reports
  7. Forward Collision Avoidance: Adaptive Cruise Control — 11 reports
  8. Forward Collision Avoidance: Warnings — 10 reports
  9. Exterior Lighting — 9 reports
  10. Visibility/Wiper — 8 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2018 (16) · 2019 (11) · 2020 (4) · 2021 (17) · 2022 (7) · 2023 (5) · 2024 · 2025 (5) · 2026 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.