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2003 Volkswagen Eurovan Recalls & Complaints

1

open safety recall on record

Critical

21 owner complaints filed · Severity Index 1.19 · updated 2026-08-07

The recalls

Critical18V406000

Air Bags:Frontal:Driver Side:Inflator Module

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy & full details

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began May 2, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X3.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2003 Volkswagen Passat sedan, Jetta, Jetta wagon, Golf, EuroVan, EuroVan Camper Van and EuroVan Chassis vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Complaint volume

21 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
7Fires
1Injuries
0Deaths

Across 21 complaints. Severity Index 1.19.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Seat Belts2 · 10%Latches/Locks/Linkages2 · 10%Structure · Body · Door2 · 10%Electrical System2 · 10%Unknown Or Other2 · 10%Engine And Engine Cooling…1 · 5%Equipment · Other · Labels1 · 5%Power Train · Automatic T…1 · 5%
  1. Seat Belts — 2 reports
  2. Latches/Locks/Linkages — 2 reports
  3. Structure:Body:Door — 2 reports
  4. Electrical System — 2 reports
  5. Unknown Or Other — 2 reports
  6. Engine And Engine Cooling:Engine — 1 reports
  7. Equipment:Other:Labels — 1 reports
  8. Power Train:Automatic Transmission — 1 reports
  9. Seat Belts: Rear/Other:Buckle Assembly — 1 reports
  10. Seats:Front Assembly:Seat Heater/Cooler — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 · 1997 (1) · 1999 · 2000 · 2001 (1) · 2002 · 2003

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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