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2017 Volkswagen Golf Alltrack Recalls & Complaints

1

open safety recall on record

Serious

113 owner complaints filed · Severity Index 0.11 · updated 2026-08-07

The recalls

Serious20V561000

Unknown Or Other

Vehicles that do not meet all regulatory requirements may have an increased risk of a crash or injury to vehicle occupants.

Remedy & full details

Volkswagen will notify owners and will repurchase the vehicles. The recall began October 6, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01E9.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

Complaint volume

113 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
3Injuries
0Deaths

Across 113 complaints. Severity Index 0.11.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other23 · 20%Structure · Body14 · 12%Electrical System14 · 12%Visibility/Wiper10 · 9%Air Bags10 · 9%Power Train8 · 7%Engine7 · 6%Suspension5 · 4%
  1. Unknown Or Other — 23 reports
  2. Structure:Body — 14 reports
  3. Electrical System — 14 reports
  4. Visibility/Wiper — 10 reports
  5. Air Bags — 10 reports
  6. Power Train — 8 reports
  7. Engine — 7 reports
  8. Suspension — 5 reports
  9. Fuel/Propulsion System — 4 reports
  10. Steering — 4 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2017 · 2018 · 2019 (3)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.