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2024 Volkswagen Golf R Recalls & Complaints

1

open safety recall on record

Serious

16 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious24V480000

Back Over Prevention:Software

rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, raises the risk of injury or crash.

Remedy & full details

Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.

Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Complaint volume

16 this model-year 10 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 16 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Service Brakes5 · 31%Power Train3 · 19%Unknown Or Other2 · 13%Electrical System2 · 13%Exterior Lighting1 · 6%Forward Collision Avoidan…1 · 6%Forward Collision Avoidan…1 · 6%Lane Departure · Warning1 · 6%
  1. Service Brakes — 5 reports
  2. Power Train — 3 reports
  3. Unknown Or Other — 2 reports
  4. Electrical System — 2 reports
  5. Exterior Lighting — 1 reports
  6. Forward Collision Avoidance: Automatic Emergency Braking — 1 reports
  7. Forward Collision Avoidance: Warnings — 1 reports
  8. Lane Departure: Warning — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2012 · 2013 · 2016 (4) · 2017 · 2018 (4) · 2019 (2) · 2022 (5) · 2023 (3) · 2024 · 2026

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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