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2014 Volkswagen Jetta Hybrid Recalls & Complaints

2

open safety recalls on record

Serious

27 owner complaints filed · Severity Index 0.67 · updated 2026-08-07

The recalls

Serious19V866000

Power Train:Automatic Transmission

decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, raises the risk of a crash.

Remedy & full details

Volkswagen will notify owners, and dealers will install a repair kit and, as necessary, replace affected parts, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 34J6.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure.

Serious13V568000

Power Train

This sudden loss of power while driving raises the risk of a crash.

Remedy & full details

Volkswagen will notify owners, and dealers will replace the gearbox oil with a non-corrosive version, free of charge. The recall began on December 6, 2013. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 34F6/4V.

Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013 and equipped with a DQ-200 direct-shift gearbox. Due to gearbox fluid additives, the control module within the gearbox may corrode. The deposits from this corrosion may cause an electrical short and result in a stall-like condition.

Complaint volume

27 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

3Crashes
0Fires
3Injuries
0Deaths

Across 27 complaints. Severity Index 0.67.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Power Train14 · 52%Engine4 · 15%Electrical System3 · 11%Fuel/Propulsion System2 · 7%Steering1 · 4%Service Brakes1 · 4%Power Train · Automatic T…1 · 4%Service Brakes, Hydraulic1 · 4%
  1. Power Train — 14 reports
  2. Engine — 4 reports
  3. Electrical System — 3 reports
  4. Fuel/Propulsion System — 2 reports
  5. Steering — 1 reports
  6. Service Brakes — 1 reports
  7. Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm) — 1 reports
  8. Service Brakes, Hydraulic — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2013 (3) · 2014 · 2015 (1) · 2016

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.