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2012 Volkswagen Passat Recalls & Complaints

11

open safety recalls on record

Critical

662 owner complaints filed · Severity Index 0.16 · updated 2026-08-07

The recalls

Critical18V329000

Unknown Or Other

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy & full details

Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Critical18V148000

Air Bags:Frontal:Driver Side:Inflator Module

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy & full details

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Critical17V309000

Engine And Engine Cooling:Engine:Diesel

If the leaking grease contacts a heated surface, such as the exhaust system and/or the diesel particulate filter (DPF), it could raises the risk of fire.

Remedy & full details

Volkswagen will notify owners, and dealers will replace the driveshaft heat shield, free of charge. The recall began on July 7, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23W5.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Passat vehicles, equipped with diesel engines and Direct-Shift Transmissions (DSG). The vehicle's underbody heat shield may not be long enough to protect the right half-shaft grease boot from heat, potentially resulting in a grease leak.

Critical16V171000

Electrical System:Wiring

electrical short can cause the electrical connectors of the sensor to overheat, raises the risk of a fire.

Remedy & full details

Volkswagen will notify owners, and dealers will inspect the connector, replacing it as necessary, free of charge. The recall began in September. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23T3.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2014 Passat vehicles equipped with TDI engines. Due to improperly assembled wire seals in a connector for an underbody sensor, water may enter and corrode the electrical connectors of the sensor, causing an electrical short.

Critical12V146000

Fuel System, Diesel

OVER TIME, OR AFTER CERTAIN DRIVING DISTANCES, THESE VEHICLES ARE SUSCEPTIBLE TO FUEL LEAKAGE.

Remedy & full details

VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE DIESEL FUEL FILTER ELEMENTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 PASSAT VEHICLES, MANUFACTURED FROM JANUARY 18, 2011, THROUGH JUNE 1, 2011. DURING ASSEMBLY, THESE VEHICLES WERE BUILT WITH A DIESEL FUEL FILTER ELEMENT THAT MAY NOT SEAL CORRECTLY.

Critical19V862000

Air Bags:Frontal:Driver Side:Inflator Module

inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy & full details

Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Critical24V834000

Air Bags:Frontal:Driver Side:Inflator Module

inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy & full details

Dealers will replace the driver's side front air bag module, free of charge. Owner notification letters were mailed December 4, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69EG, 69GQ, and 69E6.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Beetle, Beetle Convertible, 2012-2014 Passat, 2017 Passat Wagon, and 2006-2007 Passat Sedan vehicles. The driver's side frontal air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Serious19V389000

Exterior Lighting:Headlights

Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and raises the risk of a crash.

Remedy & full details

Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Serious16V078000

Air Bags:Frontal:Driver Side:Inflator Module

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy & full details

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Serious15V483000

Air Bags:Frontal

loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, raises the risk of injury.

Remedy & full details

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Serious14V125000

Exterior Lighting:Headlights

loss of low beam headlights may reduce the driver's visibility and raises the risk of a crash.

Remedy & full details

Volkswagen notified owners, and dealers will replace the bulb holder, free of charge. The recall began in May 2014. Owners may contact Volkswagen at 1-800-822-8987. Volkswagens recall number associated with this campaign is 94G8/7V.

Volkswagen Group of America (Volkswagen) is recalling certain model year 2012-2013 Passat vehicles manufactured January 2011 through November 2012. In the affected vehicles, the low beam headlight bulb may become loose and lose electrical contact.

Complaint volume

662 this model-year 8 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

16Crashes
5Fires
14Injuries
0Deaths

Across 662 complaints. Severity Index 0.16.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Air Bags291 · 44%Electrical System93 · 14%Steering45 · 7%Engine40 · 6%Fuel/Propulsion System32 · 5%Unknown Or Other31 · 5%Exterior Lighting16Structure · Body15
  1. Air Bags — 291 reports
  2. Electrical System — 93 reports
  3. Steering — 45 reports
  4. Engine — 40 reports
  5. Fuel/Propulsion System — 32 reports
  6. Unknown Or Other — 31 reports
  7. Exterior Lighting — 16 reports
  8. Structure:Body — 15 reports
  9. Vehicle Speed Control — 14 reports
  10. Power Train — 14 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 (1) · 1996 (1) · 1997 (1) · 1998 (5) · 1999 (6) · 2000 (5) · 2001 (4) · 2002 (4) · 2003 (7) · 2004 (4) · 2005 (4) · 2006 (7) · 2007 (7) · 2008 (4) · 2009 (4) · 2010 (4) · 2011 · 2012 · 2013 (9) · 2014 (10) · 2015 (7) · 2016 (5) · 2017 (7) · 2018 (4) · 2019 (1) · 2020 (3) · 2021 (1) · 2022

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.