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2020 Volkswagen Tiguan Recalls & Complaints

3

open safety recalls on record

Serious

207 owner complaints filed · Severity Index 0.29 · updated 2026-08-07

The recalls

Serious20V505000

Seats

In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Remedy & full details

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Serious20V579000

Seat Belts

Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, raises the risk of injury to the occupant.

Remedy & full details

Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.

Serious22V226000

Structure:Body

insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and raises the risk of a crash.

Remedy & full details

Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.

Complaint volume

207 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

8Crashes
0Fires
11Injuries
0Deaths

Across 207 complaints. Severity Index 0.29.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other50 · 24%Electrical System33 · 16%Engine25 · 12%Forward Collision Avoidan…14 · 7%Service Brakes10 · 5%Visibility/Wiper10 · 5%Structure · Body8 · 4%Exterior Lighting8 · 4%
  1. Unknown Or Other — 50 reports
  2. Electrical System — 33 reports
  3. Engine — 25 reports
  4. Forward Collision Avoidance: Automatic Emergency Braking — 14 reports
  5. Service Brakes — 10 reports
  6. Visibility/Wiper — 10 reports
  7. Structure:Body — 8 reports
  8. Exterior Lighting — 8 reports
  9. Forward Collision Avoidance: Warnings — 6 reports
  10. Power Train — 5 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2009 (3) · 2010 (2) · 2011 (3) · 2012 (3) · 2013 (3) · 2014 (3) · 2015 (4) · 2016 (2) · 2017 (4) · 2018 (13) · 2019 (5) · 2020 · 2021 (5) · 2022 (5) · 2023 (1) · 2024 (2) · 2025 (2) · 2026

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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