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2020 Volvo S60 Recalls & Complaints

4

open safety recalls on record

Critical

22 owner complaints filed · Severity Index 0.18 · updated 2026-08-07

The recalls

Critical25V179000

Electrical System:Software

short circuit in a high-voltage battery raises the risk of a fire.

Remedy & full details

Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.

Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

Serious20V144000

Forward Collision Avoidance: Automatic Emergency Braking

If the automatic emergency braking system does not engage as intended, it can raises the risk of a crash.

Remedy & full details

Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Serious21V414000

Electrical System:Wiring:Fuses And Circuit Breakers

Failure of the low-pressure fuel pump can cause a stall, raises the risk of a crash.

Remedy & full details

Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

Serious23V780000

Air Bags:Frontal

air bag that does not deploy properly in a crash raises the risk of injury.

Remedy & full details

Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.

Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.

Complaint volume

22 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

2Crashes
0Fires
0Injuries
0Deaths

Across 22 complaints. Severity Index 0.18.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Service Brakes5 · 23%Steering3 · 14%Electrical System2 · 9%Forward Collision Avoidan…2 · 9%Suspension2 · 9%Tires · Pressure Monitori…1 · 5%Visibility/Wiper1 · 5%Unknown Or Other1 · 5%
  1. Service Brakes — 5 reports
  2. Steering — 3 reports
  3. Electrical System — 2 reports
  4. Forward Collision Avoidance: Automatic Emergency Braking — 2 reports
  5. Suspension — 2 reports
  6. Tires:Pressure Monitoring And Regulating Systems — 1 reports
  7. Visibility/Wiper — 1 reports
  8. Unknown Or Other — 1 reports
  9. Wheels — 1 reports
  10. Power Train — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2001 (9) · 2002 (9) · 2003 (7) · 2004 (6) · 2005 (4) · 2006 (4) · 2007 (2) · 2008 (2) · 2009 (3) · 2011 (6) · 2012 (8) · 2013 (4) · 2014 (3) · 2015 (2) · 2016 (4) · 2017 (5) · 2018 (1) · 2019 (4) · 2020 · 2021 (3) · 2022 (4) · 2023 (6) · 2024 (3)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.