PERSONS NOT USING THE SEQUENCE AND PROCESS DURING CAB ENTRY OR EXIT OR WHEN USING THE OPTIONAL BACK OF CAB ACCESS MAY SLIP AND/OR FALL CAUSING PERSONAL INJURY.
Remedy & full details
VOLVO HEAVY TRUCK WILL BE PROVIDING WARNING LABELS TO BE INSTALLED BY OWNERS ON THEIR TRUCKS.
WARNING LABELS IDENTIFYING THE CLIMBING SEQUENCE AND PROCESS WERE OMITTED.
Serious97V196004
Suspension:Front:Hub
CRACKS IN A HUB FLANGE CAN RESULT IN A WHEEL SEPARATION.
Remedy & full details
DEALERS WILL REMOVE AND REPLACE THE FRONT HUBS WITH AN IMPROVED DESIGN LEVEL 2 HUB.
VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH DESIGN LEVEL 1, ROCKWELL FF980 SERIES FRONT AXLE. THE FRONT AXLE HUB FLANGE CAN DEVELOP CRACKS DUE TO HIGH STRESS LEVELS.
Serious96V038000
Steering:Linkages
THIS CONDITION CAN CAUSE ERRATIC STEERING RESULTING IN LOSS OF STEERING CONTROL INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy & full details
DEALERS WILL INSPECT THE VEHICLES FOR A BROKEN KING PIN AND REPLACE THE KING PINS IF BROKEN.
VEHICLE DESCRIPTION: HEAVY DUTY CLASS 8 VEHICLES BUILT WITH A VOLVO 5.7 (12,500 LBS) FRONT STEERING AXLE. DUE TO HYDROGEN EMBRITTLEMENT, THE FRONT STEERING AXLE KING PINS COULD HAVE BROKEN DURING ASSEMBLY. CONTINUED OPERATION OF A VEHICLE WITH A BROKEN KING PIN COULD ALLOW THE PIN TO WORK LOOSE.
Moderate02V238000
Exterior Lighting:Tail Lights:Switch
IT MAY NOT ALLOW THE DRIVER OF A REARWARD APPROACHING VEHICLE TO HAVE FULL VIEW OF THE LAMPS.
Remedy & full details
DEALERS WILL ATTACH THE TWO TAIL LAMPS, BACK-UP LAMP, AND THE LICENSE TAP LAMP ON STIFFER BRACKETS. OWNER NOTIFICATION BEGAN OCTOBER 31, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.
CERTAIN HEAVY DUTY CLASS 8 TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE TWO TAIL LAMPS, BACK-UP LAMP,AND LICENSE TAG LAMP WERE MOUNTED ON INSUFFICIENTLY RIGID MOUNTS.
Moderate96V233004
Suspension:Rear
THIS LOCKING TAB PREVENTS THE WHEEL BEARING NUT FROM LOOSENING DURING VEHICLE OPERATION.
Remedy & full details
DEALERS WILL REPLACE THE DRIVE AXLE HOUSING NUTS WITH A CONVENTIONAL WHEEL NUT HARDWARE SYSTEM.
VEHICLE DESCRIPTION: CLASS 8 HEAVY DUTY VEHICLES EQUIPPED WITH EATON DRIVE AXLES AND AXILOK SPINDLE NUTS.
THE DRIVE AXLE HOUSINGS CONSIST OF A PLATE STEEL CENTER SECTION AND TWO FORGED SPINDLES, ONE OF WHICH IS WELDED TO EACH END OF THE CENTER SECTION. EACH SPINDLE CONTAINS A KEYWAY SLOT IN WHICH THE LOCKING TAB FOR THE WHEEL BEARING NUT LOCKING MECHANISM IS INSERTED. THE LENGTH OF THE KEYWAY SLOT MAY NOT BE LONG ENOUGH TO ACCOMMODATE THE TAB CAUSING THE TAB TO BE DEFORMED OR DAMAGED DURING INSTALLATION.
Moderate96V095000
Service Brakes, Air
THIS CONDITION WOULD KEEP THE REAR AXLE SERVICE BRAKES APPLIED WITHOUT ANY BRAKE PEDAL MOVEMENT BY THE DRIVER raises the risk of A VEHICLE ACCIDENT.
Remedy & full details
DEALERS WILL REMOVE THE SUSPECT VALVE AND INSTALL A NEW VALVE THAT HAS A MODIFIED SOLENOID HOUSING WHICH WILL ALLOW FOR SUFFICIENT DRAINAGE AND A NEW VALVE MOUNTING BRACKET WITH INCREASED HEIGHT TO REDUCE ENTRY OF CONTAMINATION.
THE TRACTION SOLENOID EXHAUST CAN BE OBSTRUCTED DUE TO INADEQUATE DRAINAGE AND A BUILD-UP OF ROAD CONTAMINATION BETWEEN THE MOUNTING BRACKET AND THE SOLENOID HOUSING. THE OBSTRUCTED EXHAUST PREVENTS THE RELAY VALVE CONTROL AIR PRESSURE FROM VENTING AFTER A DIFFERENTIAL BRAKING TRACTION EVENT.
Moderate98V255000
Suspension:Front:Springs:Air Suspension:Lines And Fittings
THIS CONDITION WOULD RESULT IN INCREASED STOPPING DISTANCES.
Remedy & full details
DEALERS WILL INSTALL THE NECESSARY AIR PRESSURE PROTECTION VALVE.
VEHICLE DESCRIPTION: CLASS 8 HEAVY DUTY TRUCKS. THE AIR SUSPENSION CONTROL VALVE SUPPLY LINE WAS NOT PLUMBED THROUGH AN AIR PRESSURE PROTECTION VALVE. IN THE EVENT OF A FAILURE, THERE WOULD BE LOSS OF AIR PRESSURE IN THE 'B' SYSTEM AIR RESERVOIR THAT SUPPLIES AIR PRESSURE FOR THE FRONT STEER AXLE BRAKES.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
1Fires
1Injuries
0Deaths
Across 35 complaints. Severity Index 0.20.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.