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2019 Audi Q7 Recalls & Complaints

4

open safety recalls on record

Serious

81 owner complaints filed · Severity Index 0.25 · updated 2026-08-07

The recalls

Serious19V114000

Suspension:Front:Shock Absorber

Loose shock absorbers may impair vehicle steering, raises the risk of crash.

Remedy & full details

Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.

Serious20V658000

Structure:Body:Roof And Pillars

In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, raises the risk of injury.

Remedy & full details

Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

Serious20V149000

Steering

sudden loss of loss of steering control may raises the risk of a crash.

Remedy & full details

Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.

Serious20V093000

Air Bags:Side/Window

air bag that does not properly inflate in the event of a crash can raises the risk of injury.

Remedy & full details

Volkswagen will notify owners, and dealers will replace the side curtain air bags, free of charge. The recall began March 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AJ.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q7 vehicles. In the event of a crash, the side curtain air bags may not properly inflate.

Complaint volume

81 this model-year 14 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

Complaints filed81
Reporting a crash10
Reporting a fire0
Injuries reported0
Deaths reported0
Severity Index0.25

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

  1. Steering — 10 reports
  2. Suspension — 10 reports
  3. Electrical System — 9 reports
  4. Fuel/Propulsion System — 8 reports
  5. Engine — 5 reports
  6. Unknown Or Other — 5 reports
  7. Service Brakes — 4 reports
  8. Power Train — 4 reports
  9. Electronic Stability Control (Esc) — 3 reports
  10. Wheels — 3 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

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Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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