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2020 Buick Regal Recalls & Complaints

2

open safety recalls on record

Serious

3 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious19V762000

Seats

Seats with improper welds may not provide adequate protection in the event of a crash, raises the risk of an injury.

Remedy & full details

GM will notify owners, and dealers will inspect the crossbar welds on the front seats. If the crossbar is improperly welded, the seat back frame will be replaced, free of charge. Interim notices informing owners of the safety risk were mailed November 26, 2019. Owners received a second notice and the recall began February 20, 2020. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is N192278300.

General Motors LLC (GM) is recalling certain 2019-2020 Buick Regal vehicles. The driver or passenger front seat frames may have a lower crossbar that was improperly welded.

Serious22V465000

Service Brakes, Hydraulic:Power Assist:Vacuum

loss of power brake assist can extend the distance required to stop the vehicle, raises the risk of a crash.

Remedy & full details

Dealers will update the EBCM software, free of charge. Interim owner notification letters advising owners of the safety risk were mailed on August 19, 2022. Owner notification letters were mailed September 16, 2022. Owners may contact Buick's customer service at 1-800-521-7300.

General Motors, LLC (GM) is recalling certain 2018-2020 Buick Regal vehicles. In the event of a vacuum-power brake assist failure, a software error in the electronic brake control module (EBCM) may result in a loss of power brake assist. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 135, "Light vehicle brake systems."

Complaint volume

3 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 3 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Tires1 · 33%Electrical System · Ignit…1 · 33%Electrical System · Ignit…1 · 33%
  1. Tires — 1 reports
  2. Electrical System:Ignition:Anti-Theft:Immobilizer/Proximity:Key/Sender — 1 reports
  3. Electrical System:Ignition:Anti-Theft:Immobilizer/Proximity:Sensor — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 (8) · 1996 (4) · 1997 (8) · 1998 (7) · 1999 (8) · 2000 (10) · 2001 (8) · 2002 (5) · 2003 (5) · 2004 (4) · 2005 · 2011 (4) · 2012 (7) · 2013 (6) · 2014 (2) · 2015 · 2016 (1) · 2017 · 2018 (3) · 2019 (3) · 2020

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.