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HomeCadillacXt5 → 2023

2023 Cadillac Xt5 Recalls & Complaints

4

open safety recalls on record

Serious

20 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Serious22V708000

Equipment:Other:Labels

Illegible tire size information may result in the wrong tires being installed, raises the risk of a crash.

Remedy & full details

Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222381690.

General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Serious23V043000

Power Train:Driveline:Driveshaft

Separation between the half-shaft and transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park.

Remedy & full details

Dealers will replace the right-front half-shaft assemblies, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222393410.

General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.

Serious23V172000

Power Train:Automatic Transmission

half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park.

Remedy & full details

Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.

General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.

Serious24V459000

Electrical System: Instrument Cluster/Panel

Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed.

Remedy & full details

Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.

General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Complaint volume

20 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 20 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Power Train6 · 30%Engine4 · 20%Unknown Or Other3 · 15%Back Over Prevention2 · 10%Lane Departure1 · 5%Steering1 · 5%Back Over Prevention · S…1 · 5%Electrical System1 · 5%
  1. Power Train — 6 reports
  2. Engine — 4 reports
  3. Unknown Or Other — 3 reports
  4. Back Over Prevention — 2 reports
  5. Lane Departure — 1 reports
  6. Steering — 1 reports
  7. Back Over Prevention: Sensing System: Camera — 1 reports
  8. Electrical System — 1 reports
  9. Service Brakes, Hydraulic — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2017 (1) · 2018 · 2019 · 2020 (5) · 2021 (2) · 2022 (3) · 2023 · 2024 (3) · 2025 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.