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2025 Cadillac Xt5 Recalls & Complaints

1

open safety recall on record

Serious

6 owner complaints filed · Severity Index 7.00 · updated 2026-08-07

The recalls

Serious24V459000

Electrical System: Instrument Cluster/Panel

Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed.

Remedy & full details

Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.

General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Complaint volume

6 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

3Crashes
0Fires
9Injuries
0Deaths

Across 6 complaints. Severity Index 7.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Forward Collision Avoidan…2 · 33%Engine1 · 17%Forward Collision Avoidan…1 · 17%Unknown Or Other1 · 17%Power Train1 · 17%
  1. Forward Collision Avoidance: Warnings — 2 reports
  2. Engine — 1 reports
  3. Forward Collision Avoidance: Automatic Emergency Braking — 1 reports
  4. Unknown Or Other — 1 reports
  5. Power Train — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2017 (1) · 2018 · 2019 · 2020 (5) · 2021 (2) · 2022 (3) · 2023 (4) · 2024 (3) · 2025

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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