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2004 Chrysler Pacifica Recalls & Complaints

2

open safety recalls on record

Critical

1,332 owner complaints filed · Severity Index 0.34 · updated 2026-08-07

The recalls

Critical03V471000

Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings

UNDER CERTAIN ENGINE AND VEHICLE DYNAMIC CONDITIONS, THE FUEL LINE MAY SEPARATE, RESULTING IN A FUEL LEAK AND AN INCREASED RISK OF A VEHICLE FIRE.

Remedy & full details

DEALERS WILL INSTALL A SECONDARY RETENTION CLIP TO THE FUEL LINE QUICK CONNECT. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

ON CERTAIN SPORT UTILITY VEHICLES, THE CHASSIS FUEL SUPPLY TUBE MAY HAVE BEEN INCORRECTLY MANUFACTURED.

Serious04V113000

Power Train:Automatic Transmission:Control Module (Tcm/Pcm/Tecm)

THIS COULD CAUSE A CRASH WITHOUT WARNING.

Remedy & full details

DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE SOFTWARE. OWNER NOTIFICATION BEGAN ON MARCH 15, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A NGC-1 POWERTRAIN CONTROL MODULE, THE SOFTWARE PROTOCOLE USED TO TEST THE VEHICLE EXHAUST GAS RECIRCULATION (EGR) SYSTEM MAY LEAD TO ENGINE STALLING UNDER CERTAIN OPERATING CONDITIONS.

Complaint volume

1,332 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

51Crashes
42Fires
47Injuries
4Deaths

Across 1,332 complaints. Severity Index 0.34.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Engine141 · 11%Structure · Body129 · 10%Suspension114 · 9%Electrical System87 · 7%Structure · Frame And Mem…80 · 6%Engine And Engine Cooling78 · 6%Structure · Frame And Mem…58 · 4%Structure56 · 4%
  1. Engine — 141 reports
  2. Structure:Body — 129 reports
  3. Suspension — 114 reports
  4. Electrical System — 87 reports
  5. Structure:Frame And Members — 80 reports
  6. Engine And Engine Cooling — 78 reports
  7. Structure:Frame And Members:Underbody Shields — 58 reports
  8. Structure — 56 reports
  9. Power Train — 49 reports
  10. Unknown Or Other — 41 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2004 · 2005 (2) · 2006 (1) · 2007 · 2008 · 2016 · 2017 (11) · 2018 (12) · 2019 (7) · 2020 (5) · 2021 (7) · 2022 (10) · 2023 (14) · 2024 (11) · 2025 (8) · 2026 (3)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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Independent sites, same maintainer, same open-data standards.

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