RecallRadar

Home → Ford → C-Max → 2016

2016 Ford C-Max Recalls & Complaints

3

open safety recalls on record

Serious

25 owner complaints filed · Severity Index 0.76 · updated 2026-08-07

The recalls

Serious17V052000

Structure:Body

Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, raises the risk of injury in the event of a crash.

Remedy & full details

Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall began March 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.

Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.

Serious22V413000

Power Train:Automatic Transmission:Gear Position Indication (Prndl)

damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction.

Remedy & full details

Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Serious25V695000

Back Over Prevention: Sensing System: Camera

rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, raises the risk of a crash.

Remedy & full details

Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Complaint volume

25 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

2Crashes
1Fires
3Injuries
0Deaths

Across 25 complaints. Severity Index 0.76.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other5 · 20%Electrical System2 · 8%Power Train2 · 8%Service Brakes2 · 8%Visibility/Wiper2 · 8%Back Over Prevention · S…2 · 8%Vehicle Speed Control1 · 4%Fuel/Propulsion System1 · 4%
  1. Unknown Or Other — 5 reports
  2. Electrical System — 2 reports
  3. Power Train — 2 reports
  4. Service Brakes — 2 reports
  5. Visibility/Wiper — 2 reports
  6. Back Over Prevention: Sensing System: Camera — 2 reports
  7. Vehicle Speed Control — 1 reports
  8. Fuel/Propulsion System — 1 reports
  9. Suspension — 1 reports
  10. Air Bags — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2013 (8) · 2014 (8) · 2015 (6) · 2016 · 2017 (1) · 2018 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

From the same data desk

Independent sites, same maintainer, same open-data standards.

TireFit
Is that tyre actually right for your car?
2,808 fitment guides
FuelFacts
What that trip really costs in fuel
Live consumption data
CostCompare
What things cost, city by city
2,123 comparisons