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2018 Ford E-350 Recalls & Complaints

4

open safety recalls on record

Serious

5 owner complaints filed · Severity Index 2.00 · updated 2026-08-07

The recalls

Serious19V205000

Seats

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy & full details

Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.

Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Serious19V466000

Equipment

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, raises the risk of a crash.

Remedy & full details

SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.

SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.

Serious19V342000

Exterior Lighting:Brake Lights

If the brake lights incorrectly illuminate, it can confuse other drivers, possibly raises the risk of a crash.

Remedy & full details

Taylor Made will notify owners and Whelen will replace the brake lights, free of charge. The recall began June 5, 2019. Owners may contact Taylor Made Ambulances customer service at 1-800-468-1310.

Taylor Made Ambulances is recalling certain 2017-2018 Ford E-350, F-450, E-450, F-550, and GMC G3500-based ambulances equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.

Serious19V236000

Exterior Lighting:Brake Lights

If the brake lights incorrectly illuminate, it can confuse other drivers, possibly raises the risk of a crash.

Remedy & full details

Excellance has notified owners, instructing them to contact Whelen to have the brake lights replaced, free of charge. The recall began on March 21, 2019. Owners may contact Whelen customer service at 1-860-718-2331 or Execellance at 1-256-772-9321.

Excellance, Inc. (Excellance) is recalling certain 2018 Ambulances and Emergency Vehicles built on Ford E-350, E-450, F-650, F-550 4x4, Chevrolet G4500, G4500 Diesel, C3500, G3500, Freightliner M2, International 4300, and Dodge 4500 chassis and equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Complaint volume

5 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

1Crashes
0Fires
2Injuries
0Deaths

Across 5 complaints. Severity Index 2.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Power Train2 · 40%Electrical System1 · 20%Suspension1 · 20%Service Brakes1 · 20%
  1. Power Train — 2 reports
  2. Electrical System — 1 reports
  3. Suspension — 1 reports
  4. Service Brakes — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 (3) · 1996 (3) · 1997 (4) · 1998 (7) · 1999 (8) · 2000 (6) · 2001 (4) · 2002 (4) · 2003 (7) · 2004 (11) · 2005 (14) · 2006 (38) · 2007 (34) · 2008 (31) · 2009 (26) · 2010 (17) · 2011 (19) · 2012 (11) · 2013 (8) · 2014 (11) · 2015 (2) · 2016 (3) · 2017 (4) · 2018 · 2019 · 2021 (6) · 2022 (3) · 2023 (2) · 2024 (1) · 2025 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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