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2021 Ford E-350 Recalls & Complaints

6

open safety recalls on record

Critical

30 owner complaints filed · Severity Index 0.07 · updated 2026-08-07

The recalls

Critical20V175000

Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip

Damage to the fuel pump circuit in the wiring harness could result in an unexpected engine stall.

Remedy & full details

Ford will notify owners, and dealers will inspect the wire harness for damage. If no damage is found, dealers will apply anti-abrasion tape over the area and ensure clearance to surrounding components. If damage is found, dealers will splice in new wire and apply anti-abrasion tape over the area and ensure clearance to surrounding components. All services will be performed free of charge. The recall began May 18, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S13.

Ford Motor Company (Ford) is recalling certain 2021 E-350 and E-450 vehicles. A wire harness in the rear of the vehicle may contact the vehicle frame, resulting in damage to the circuits that support the fuel pump and the anti-lock braking system (ABS).

Serious20V795000

Engine

Direct and continuous contact with certain areas of engine cover surface in the passenger compartment may raises the risk of injury or burns to the skin of the driver or front seat passenger.

Remedy & full details

Ford will notify owners, and dealers will inspect the engine cover for gaps between the rubber seal and the insulation. If gaps are present, the dealer will install engine cover insulation patches in the right hand and left hand inner lower corners of the engine cover. The dealer will also update the powertrain calibration for heat management under elevated idle conditions should a vehicle be equipped with SEIC or BCP, free of charge. The recall began February 15, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S73.

Ford Motor Company (Ford) is recalling certain 2021 E-350 and E-450 vehicles. The underside of the engine cover may have mispositioned insulation, allowing the cover to get excessively hot.

Serious20V099000

Power Train:Driveline:Differential Unit

If the driveshaft separates, there may be a loss of drive, raises the risk of crash.

Remedy & full details

Ford will notify owners, and dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall began March 19, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S09.

Ford Motor Company (Ford) is recalling certain 2020 F-550 and 2021 E-350 and E-450 vehicles. The rear axle differential fluid may be below the minimum level, possibly resulting in a failure of the rear axle assembly and driveshaft separation.

Serious22V089000

Steering:Hydraulic Power Assist:Hose, Piping, And Connections

sudden loss of power steering fluid can result in a loss of power steering and power brake assist, raises the risk of a crash.

Remedy & full details

Dealers will inspect the connection between the power steering lines and the Hydroboost unit, and replace the power steering lines, as necessary, free of charge. Owner notification letters were mailed on March 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S08.

Ford Motor Company (Ford) is recalling certain 2021-2022 E-350 and E-450 vehicles equipped with dual rear wheels. An inadequate connection between the power steering pressure line and the brake Hydroboost unit may result in a sudden loss of power steering fluid.

Serious24V097000

Steering:Hydraulic Power Assist:Hose, Piping, And Connections

sudden loss of power steering fluid can result in a loss of power steering and power brake assist, raises the risk of a crash.

Remedy & full details

Dealers will replace the power steering pressure line and the hydroboost jumper line, free of charge. Vehicles in this recall were previously recalled under 22V-089 and owners will need to have the new remedy completed even if their vehicle was remedied under the prior recall. Owner notification letters were mailed on June 21, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S07.

Ford Motor Company (Ford) is recalling certain 2021-2022 E-350 and E-450 vehicles equipped with dual rear wheels. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.

Serious25V793000

Engine

Direct contact with certain areas of engine cover surface in the passenger compartment may raises the risk of injury or burns to the skin of the driver or front seat passenger.

Remedy & full details

Dealers will update the powertrain calibration for heat management under elevated idle conditions, free of charge. Owner notification letters were mailed January 7, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC7. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 22, 2025.

Ford Motor Company (Ford) is recalling certain 2021 E-350 and E-450 vehicles that received an incomplete software update under recall 20V795. The engine cover may become excessively hot.

Complaint volume

30 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

1Crashes
0Fires
0Injuries
0Deaths

Across 30 complaints. Severity Index 0.07.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Engine9 · 30%Steering6 · 20%Service Brakes, Hydraulic5 · 17%Unknown Or Other2 · 7%Service Brakes, Hydraulic…2 · 7%Service Brakes2 · 7%Traction Control System1 · 3%Forward Collision Avoidan…1 · 3%
  1. Engine — 9 reports
  2. Steering — 6 reports
  3. Service Brakes, Hydraulic — 5 reports
  4. Unknown Or Other — 2 reports
  5. Service Brakes, Hydraulic:Power Assist — 2 reports
  6. Service Brakes — 2 reports
  7. Traction Control System — 1 reports
  8. Forward Collision Avoidance: Warnings — 1 reports
  9. Steering:Hydraulic Power Assist:Power Steering Fluid — 1 reports
  10. Fuel System, Diesel — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 (3) · 1996 (3) · 1997 (4) · 1998 (7) · 1999 (8) · 2000 (6) · 2001 (4) · 2002 (4) · 2003 (7) · 2004 (11) · 2005 (14) · 2006 (38) · 2007 (34) · 2008 (31) · 2009 (26) · 2010 (17) · 2011 (19) · 2012 (11) · 2013 (8) · 2014 (11) · 2015 (2) · 2016 (3) · 2017 (4) · 2018 (4) · 2019 · 2021 · 2022 (3) · 2023 (2) · 2024 (1) · 2025 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.