RecallRadar

Home → Ford → Mustang Mach E → 2023

2023 Ford Mustang Mach E Recalls & Complaints

5

open safety recalls on record

Serious

210 owner complaints filed · Severity Index 0.28 · updated 2026-08-07

The recalls

Serious24V594000

Visibility:Windshield Wiper/Washer:Motor

Inoperative windshield wipers can reduce visibility in certain conditions, raises the risk of a crash.

Remedy & full details

Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.

Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.

Serious25V315000

Back Over Prevention:Software

frozen or missing rearview camera image can reduce the driver's view behind the vehicle, raises the risk of a crash.

Remedy & full details

The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Serious25V404000

Electrical System:Body Control Module:Software

The inability to enter or exit the vehicle in an emergency raises the risk of injury.

Remedy & full details

Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.

Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

Serious26V417000

Power Train:Driveline:Differential Unit

Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, raises the risk of a crash.

Remedy & full details

Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.

Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.

Serious26V487000

Structure:Exterior Trim

Detached trim pieces can create a road hazard, raises the risk of a crash.

Remedy & full details

Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed September 10, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.

Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.

Complaint volume

210 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

18Crashes
1Fires
5Injuries
0Deaths

Across 210 complaints. Severity Index 0.28.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System45 · 21%Unknown Or Other25 · 12%Power Train21 · 10%Service Brakes21 · 10%Forward Collision Avoidan…13 · 6%Fuel/Propulsion System12 · 6%Vehicle Speed Control11 · 5%Forward Collision Avoidan…7 · 3%
  1. Electrical System — 45 reports
  2. Unknown Or Other — 25 reports
  3. Power Train — 21 reports
  4. Service Brakes — 21 reports
  5. Forward Collision Avoidance: Automatic Emergency Braking — 13 reports
  6. Fuel/Propulsion System — 12 reports
  7. Vehicle Speed Control — 11 reports
  8. Forward Collision Avoidance: Warnings — 7 reports
  9. Engine — 7 reports
  10. Forward Collision Avoidance: Adaptive Cruise Control — 5 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2021 (13) · 2022 (9) · 2023 · 2024 (4) · 2025 (6) · 2026 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

From the same data desk

Independent sites, same maintainer, same open-data standards.

TireFit
Is that tyre actually right for your car?
2,808 fitment guides
FuelFacts
What that trip really costs in fuel
Live consumption data
CostCompare
What things cost, city by city
2,123 comparisons