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2017 Grand Design Reflection Recalls & Complaints

5

open safety recalls on record

Critical

33 owner complaints filed · Severity Index 0.09 · updated 2026-08-07

The recalls

Critical20V362000

Electrical System:Wiring

If water enters the wiring connector, it can cause a short circuit, raises the risk of a fire.

Remedy & full details

Grand Design will notify owners, and dealers will inspect and secure the wiring connectors up to prevent water intrusion, free of charge. This recall began June 29, 2020. Owners may contact Grand Design's customer service at 1-574-825-9679. Grand Design's number for this recall is 910020.

Grand Design RV, LLC (Grand Design) is recalling certain 2016-2018 Reflection trailers. A wiring connector in the vehicle underbody may not be properly secured, allowing water intrusion into the wiring connector, possibly resulting in an electrical short circuit.

Critical22V038000

Equipment:Appliance:Refrigerator

electrical arc raises the risk of a fire.

Remedy & full details

Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.

Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.

Critical16V355000

Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings

If the indicator sight glass cracks, propane gas may leak out, raises the risk of a fire.

Remedy & full details

Grand Design will notify owners, and dealers will replace the LP regulator kit, free of charge. The recall began on June 6, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910006.

Grand Design RV, LLC (Grand Design) is recalling certain model year 2016-2017 Imagine and Reflection recreational trailers manufactured January 15, 2016 to May 4, 2016. The MB Sturgis LP regulator on these vehicles may allow propane gas to leak into the regulator sight glass causing it to degrade and potentially crack.

Serious16V717000

Equipment:Other:Labels

If the operator loads the vehicle to the GAWR on the label, it can cause a loss of vehicle control, raises the risk of a crash.

Remedy & full details

Grand Design will notify owners, and dealers will install a corrected Federal Certification Label, free of charge. Owners will also have the option to replace the Certification Label themselves, free of charge. The recall began on October 28, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910007.

Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2017 Reflection recreational trailers, model 357BHS and 367BHS, manufactured November 12, 2014, to September 22, 2016. The affected vehicles have an incorrect Gross Axle Weight Rating (GAWR) on the Federal Certification Label, stating a GAWR of 7,000 lbs when the actual GAWR is 6,400 lbs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Serious17V789000

Equipment:Mechanical:Integrated Jack/Leveler/Stabilizer

If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.

Remedy & full details

Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.

Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.

Complaint volume

33 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
1Fires
0Injuries
0Deaths

Across 33 complaints. Severity Index 0.09.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Service Brakes18 · 55%Suspension5 · 15%Equipment · Recreational …3 · 9%Unknown Or Other2 · 6%Wheels2 · 6%Fuel/Propulsion System1 · 3%Structure · Body1 · 3%Tires1 · 3%
  1. Service Brakes — 18 reports
  2. Suspension — 5 reports
  3. Equipment:Recreational Vehicle/Trailer — 3 reports
  4. Unknown Or Other — 2 reports
  5. Wheels — 2 reports
  6. Fuel/Propulsion System — 1 reports
  7. Structure:Body — 1 reports
  8. Tires — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2014 (2) · 2015 (4) · 2016 (6) · 2017 · 2018 (5) · 2019 (5) · 2020 (1) · 2021 (1) · 2022 (4) · 2023 (2) · 2024 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.