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2021 Grand Design Reflection Recalls & Complaints

1

open safety recall on record

Critical

31 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical22V038000

Equipment:Appliance:Refrigerator

electrical arc raises the risk of a fire.

Remedy & full details

Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.

Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.

Complaint volume

31 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 31 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other7 · 23%Structure7 · 23%Structure · Body5 · 16%Suspension4 · 13%Service Brakes3 · 10%Equipment · Other · Owner…1 · 3%Electrical System1 · 3%Wheels · Hub1 · 3%
  1. Unknown Or Other — 7 reports
  2. Structure — 7 reports
  3. Structure:Body — 5 reports
  4. Suspension — 4 reports
  5. Service Brakes — 3 reports
  6. Equipment:Other:Owners/Service/Other Manual — 1 reports
  7. Electrical System — 1 reports
  8. Wheels:Hub — 1 reports
  9. Equipment:Recreational Vehicle/Trailer — 1 reports
  10. Equipment:Mechanical:Integrated Jack/Leveler/Stabilizer — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2014 (2) · 2015 (4) · 2016 (6) · 2017 (5) · 2018 (5) · 2019 (5) · 2020 (1) · 2021 · 2022 (4) · 2023 (2) · 2024 (2)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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