IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy & full details
HEARTLAND RV IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR HEARTLAND RV AT 1-574-262-8030.
HEARTLAND RV IS RECALLING 6,002 MY 2005-2008 BIG COUNTRY, LANDMARK, BIG HORN, CYCLONE, RAZOR, SUNDANCE, AND TRAIL RUNNER FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Serious10V077000
Equipment:Other:Labels
VEHICLE WITH THE AXLES LOADED BEYOND THE SPECIFIED WEIGHT RATING MAY RESULT IN AXLE FAILURE LEADING TO POOR VEHICLE HANDLING AND raises the risk of A CRASH.
Remedy & full details
THE FEDERAL CERTIFICATION LABEL WILL BE REPLACED FREE OF CHARGE WITH ONE THAT HAS THE CORRECT GAWR LISTED FOR EACH AXLE. THE RECALL BEGAN ON APRIL 12, 2010. OWNER MAY CONTACT HEARTLAND AT 1-877-262-8032.
HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2007-2009 CYCLONE FIFTH WHEEL TRAILERS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF PART 567, 'CERTIFICATION.' IT HAS BEEN DETERMINED THAT THESE VEHICLES WERE MANUFACTURED WITH INCORRECT AXLE INFORMATION PRINTED ON THE FEDERAL CERTIFICATION LABEL. THE ACTUAL AXLE RATING (GAWR) IS 5,080LBS AND IS LISTED AS 5,200LBS ON THE LABEL.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
0Fires
0Injuries
0Deaths
Across 23 complaints. Severity Index 0.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Tires — 12 reports
Suspension — 2 reports
Equipment:Other:Labels — 2 reports
Trailer Hitches:Fifth Wheel Assembly — 1 reports
Suspension:Multiple Axle — 1 reports
Equipment — 1 reports
Structure — 1 reports
Suspension:Front:Springs:Leaf Spring Assembly — 1 reports
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.