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2020 Heartland Cyclone Recalls & Complaints

2

open safety recalls on record

Critical

6 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical21V849000

Electrical System:Wiring

Loose wires can cause electrical arcing, raises the risk of a fire.

Remedy & full details

Dealers will inspect and tighten the securement lugs, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020-2021 Heartland Cyclone and 2019-2021 Road Warrior Toy Hauler recreational trailers. The transfer switch wire securement lugs may have been improperly tightened during production, causing the wires to come loose.

Serious20V521000

Equipment:Recreational Vehicle/Trailer

If the landing legs buckle, the trailer will drop unexpectedly, raises the risk of property damage, personal injury or death.

Remedy & full details

Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.

Complaint volume

6 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 6 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Equipment1 · 17%Equipment · Recreational …1 · 17%Equipment · Recreational …1 · 17%Structure · Body1 · 17%Fuel/Propulsion System1 · 17%Unknown Or Other1 · 17%
  1. Equipment — 1 reports
  2. Equipment:Recreational Vehicle/Trailer — 1 reports
  3. Equipment:Recreational Vehicle/Trailer:Lpg Systems:Tank Valve/Gauge — 1 reports
  4. Structure:Body — 1 reports
  5. Fuel/Propulsion System — 1 reports
  6. Unknown Or Other — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2007 (2) · 2008 (2) · 2009 (1) · 2010 (1) · 2011 (3) · 2012 (1) · 2013 (3) · 2014 (2) · 2015 (3) · 2016 (3) · 2017 (1) · 2018 · 2020 · 2021 (3) · 2024 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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