Equipment:Recreational Vehicle/Trailer:Lpg Systems
Increased propane pressure can enlarge the flames in gas appliances, raises the risk of a fire.
Remedy & full details
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Serious20V275000
Equipment:Mechanical:Carrier/Rack
If both U-bolts break, the carrier and spare tire can detach from the unit, resulting in an increased risk of injury and raises the risk of a crash.
Remedy & full details
Heartland will notify owners, and dealers will replace the spare tire mounting U-bolts, free of charge. The recall began July 7, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Mallard, Prowler, Trail Runner, and Wilderness trailers equipped with a bumper-mounted spare tire carrier. The U-bolt that secures the spare tire may break, and cause the spare tire to detach during travel.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
0Fires
0Injuries
0Deaths
Across 2 complaints. Severity Index 0.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.