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2022 Heartland Trail Runner Recalls & Complaints

3

open safety recalls on record

Critical

4 owner complaints filed · Severity Index 3.00 · updated 2026-08-07

The recalls

Critical22V170000

Electrical System

Loose wiring can cause an electrical arc or short, raises the risk of a fire.

Remedy & full details

Dealers will inspect and replace the power inlet, as necessary, free of charge. Owner notification letters were mailed April 27, 2022. Owners may contact Heartland customer service at 1-877-262-8032.

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Lithium, Prowler, and Trail Runner travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.

Critical22V432000

Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings

gas leak in the presence of an ignition source can raises the risk of a fire.

Remedy & full details

Dealers will inspect and replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 29, 2022. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.67.

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Gravity, Sundance, Big Country, Big Horn, Big Horn Traveler, Elkridge, Fuel, North Trail, Landmark, Lithium, Milestone, Torque, Trail Runner, Pioneer, Prowler, and Road Warrior travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

Serious22V591000

Equipment:Recreational Vehicle/Trailer

awning that drops or extends beyond normal operation can raises the risk of injury.

Remedy & full details

Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by September 8, 2022. Owners may contact Heartland customer service at 1-877-262-8032.

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Complaint volume

4 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
4Fires
0Injuries
0Deaths

Across 4 complaints. Severity Index 3.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Electrical System2 · 50%Unknown Or Other1 · 25%Exterior Lighting1 · 25%
  1. Electrical System — 2 reports
  2. Unknown Or Other — 1 reports
  3. Exterior Lighting — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2010 (1) · 2019 (4) · 2020 (2) · 2022

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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