RecallRadar

HomeKenworthC500 → 2007

2007 Kenworth C500 Recalls & Complaints

6

open safety recalls on record

Critical

1 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical11V203000

Engine And Engine Cooling

THIS COULD RESULT IN A FIRE.

Remedy & full details

CATERPILLAR IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. PLEASE SEE CATERPILLAR'S DEFECT REPORT 11E-006. CATERPILLAR WILL REPLACE THE SINGLE PIECE COMBUSTION TUBE WITH A THICK WALL COMBUSTION TUBE WHICH WILL NOT ALLOW THE HEAT TO BREAK THROUGH. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. DUE TO A PARTS SUPPLY ISSUE, OWNERS WILL BE NOTIFIED BY THE END OF APRIL 2011 ABOUT THE SAFETY DEFECT, AND WILL THEN BE NOTIFIED AGAIN ONCE THE FREE REMEDY IS AVAILABLE, CURRENTLY ESTIMATED TO BE AROUND LATE JULY 2011. OWNERS MAY CONTACT CATERPILLAR TOLL-FREE AT 1-800-447-4986.

PACCAR IS RECALLING CERTAIN MODEL YEAR 2007-2011 KENWORTH C500, T2000, T600, AND T660, AS WELL AS MODEL YEAR 2009-2011 PETERBILT 387 AND 388 TRUCKS EQUIPPED WITH CATERPILLAR C15 ENGINE AND MANUFACTURED FROM MAY 11, 2006, THROUGH SEPTEMBER 17, 2010. DEGRADATION OF A COMBUSTION TUBE WELD CAN CAUSE RADIAL HEAT IMPINGEMENT ON THE BODY WHICH MAY BURN THROUGH CERTAIN BODIES USED ON C15 ENGINES.

Serious07V090000

Service Brakes, Air

IF STOPPING DISTANCE WAS LIMITED, A VEHICLE CRASH COULD RESULT.

Remedy & full details

DEALERS WILL CONVERT THE SINGLE RELAY VALVE TO A DUAL RELAY VALVE SYSTEM FREE OF CHARGE. THE RECALL BEGAN ON MAY 21, 2007. OWNERS MAY CONTACT KENWORTH AT 425-828-5440.

CERTAIN TRUCKS FAIL TO COMPLY WITH THE BRAKE TIMING REGULATORY REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS." THE BRAKE VALVE WAS MOVED TO THE OPPOSITE RAIL, INCREASING THE LENGTH OF THE AIR LINE, WHICH IN TURN INCREASED THE WHEELBASE REQUIRING A DUAL RELAY VALVE SYSTEM. THE VEHICLES WERE MANUFACTURED WITH A SINGLE VALVE SYSTEM.

Serious07V217000

Structure:Body:Hood

IF CONTACT OCCURS, TWO POSSIBLE SCENARIOS MAY RESULT: (1) THE FRONT BRAKE CHAMBER MAY BE DAMAGED TO A POINT RESULTING IN THE LOSS OF AIR OR CAUSE SUDDEN FULL APPLICATION OF ONE OF THE BRAKES ON THE FRONT AXLE; OR (2) THE FRONT BRAKE CHAM…

Remedy & full details

DEALERS WILL INSPECT THE BRAKE CHAMBER AND SURROUNDING COMPONENTS FOR ANY DAMAGE AND MODIFY THE REAR HOOD SUPPORT BRACKET TO ELIMINATE THE POTENTIAL FOR INTERFERENCE. IF ANY BRAKE COMPONENTS IS DAMAGED, THE DEALER WILL BE INSTRUCTED TO REPLACE THE COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 14, 2007. OWNERS MAY CONTACT KENWORTH AT 425-828-5440.

ON CERTAIN TRUCKS, THE REAR HOOD MOUNTING BRACKETS CAN CONTACT THE FRONT AXLE BRAKE CHAMBER DURING FULL AXLE ARTICULATION.

Serious07V107000

Power Train:Automatic Transmission

IF ANY OF THESE CONDITIONS EXISTS, THE TRANSMISSION WILL NOT AUTOMATICALLY SHIFT INTO NEUTRAL WHEN LEFT IN DRIVE WITH THE PARKING BRAKE SET ENGAGED.

Remedy & full details

DEALERS WILL INSPECT THE AFFECTED VEHICLES TO ENSURE THE AUTO NEUTRAL FEATURE FUNCTIONS PROPERLY AND, IF NEEDED, WILL MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE RECALL BEGAN ON MAY 9, 2007. OWNERS MAY CONTACT KENWORTH AT 425-828-5440.

ON CERTAIN TRUCKS, THE WIRING, PARTS, OR TRANSMISSION PROGRAMMING REQUIRED FOR THE AUTO NEUTRAL FEATURE TO FUNCTION AS DESIGNED WERE EITHER NOT INSTALLED, CONNECTED, OR PROGRAMMED PROPERLY.

Serious08V190000

Trailer Hitches:Fifth Wheel Assembly

IF THIS CONDITION WERE TO OCCUR, OTHER MOTORISTS MAY NOT BE WARNED OF THE TRACTOR/TRAILER MOVEMENTS, raises the risk of A CRASH.

Remedy & full details

DEALERS WILL INSTALL A REINFORCEMENT BRACKET BETWEEN THE FLEXIBLE BACK OF THE QCS II MOLDED BOOT AND THE FRAME BRACKET, AND REATTACH THE SUPPORTING BOLTS. THE RECALL BEGAN ON MAY MAY 30, 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440.

PACCAR IS RECALLING 3,573 MY 2007 KENWORTH C500, T800, T600, T2000, AND W900 CHASSIS BUILT WITH PHILLIPS QCS II TRAILER CABLE CONNECTION AND TRAILER CABLE MOUNTING BRACKET WITH 'U-SHAPED' CUT OUT. CERTAIN TRAILER CABLE MOUNTING BRACKETS HAVE A 'U-SHAPED' CUT OUT THAT ONLY PARTIALLY SUPPORTS THE TRAILER CABLE CONNECTION. PARTIAL SUPPORT OF THE CABLE CONNECTION MAY ALLOW THE MOLDED BOOT AND ELECTRICAL GROUND PIN TO PARTIALLY OR COMPLETELY PULL AWAY FROM THE 7-WAY SOCKET. PARTIAL OR COMPLETE DETACHMENT OF THE CABLE CONNECTION CAN CAUSE REDUCED WATER RESISTANCE AND POTENTIAL LOSS OF ELECTRICAL GROUND. THERE IS ALSO A POSSIBILITY THE TRAILER LIGHTS MAY FAIL TO ILLUMINATE WITHOUT THE OPERATOR'S KNOWLEDGE.

Serious08V099000

Service Brakes, Air:Slack Adjusters

REDUCTION IN BRAKING CAPACITY COULD raises the risk of A CRASH.

Remedy & full details

DEALERS WILL INSPECT AND REPLACE THE SLACK ADJUSTERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 21, 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.

PACCAR IS RECALLING 130 MY 2005-2007 KENWORTH C500, T800, W900, AND PETERBILT MODELS 357 AND 379 TRACTOR TRAILERS EQUIPPED WITH FABCO SLACK ADJUSTERS ON SISU AXLES. THE SLACK ADJUSTERS MAY FAIL AS A RESULT OF A FATIGUE CRACK RENDERING THE SLACK ADJUSTER INOPERATIVE. THIS COULD REDUCE BRAKING EFFECTIVENESS.

Complaint volume

1 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 1 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

  1. Unknown Or Other — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1999 (7) · 2006 (5) · 2007 · 2010 (4) · 2012 (3)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.