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2013 Keystone Springdale Recalls & Complaints

5

open safety recalls on record

Critical

2 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical17V755000

Equipment

In the event of a fire, if the fire extinguisher does not function properly, it can raises the risk of injury.

Remedy & full details

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Critical12V599000

Equipment:Recreational Vehicle/Trailer:Lpg Systems:Lines And Fittings

If the suspension contacts the copper it may damage it resulting in a propane leak.

Remedy & full details

Keystone will notify owners, and dealers will modify the propane line to route it away from the suspension, free of charge. The recall began on January 4, 2013. Owners may contact Keystone Customer Service by calling 1-866-425-4369.

Keystone is recalling certain model year 2012 and 2013 Springdale travel trailers, model 266RLSSRWE, manufactured from October 18, 2011, through December 5, 2012. The suspension may contact the copper propane line for the range.

Serious17V339000

Equipment:Other:Labels

The incorrect GAWR makes the Cargo Carrying Capacity (CCC) label incorrect and may result in the vehicle being overloaded, affecting the vehicle control and raises the risk of a crash.

Remedy & full details

Keystone will notify owners, and dealers will provide a new Federal Placard with the correct GAWR and a new CCC label, free of charge. The recall began on June 20, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-289.

Keystone RV Company (Keystone) is recalling certain 2012-2018 Springdale recreational vehicles, model 303BH. The Federal Identification Tag on these vehicles overstate the Gross Axle Weight Rating capacity (GAWR) by 800lbs for each axle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Serious13V050000

Equipment:Other:Labels

Owners relying on the information contained on the label may overinflate the tires, which may result in sudden tire failure, which may raises the risk of a crash.

Remedy & full details

Keystone will notify owners and provide corrected labels. The recall began on February 27, 2013. Owners may contact Keystone RV Company at 1-866-425-4369.

Keystone RV Company (Keystone) is recalling certain model 2013 Springdale 266RLSSR and 267BHSSR Travel Trailers, manufactured from November 19, 2012, through February 5, 2013. These vehicles were manufactured with the incorrect information on the Federal Identification Tag and Tire and Loading Information Label. The tire inflation pressure is incorrectly listed as 448 KPA (65 PSI) instead of 345 KPA (50 PSI). Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars."

Serious13V155000

Equipment

If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Remedy & full details

Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

Complaint volume

2 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 2 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Tires1 · 50%Power Train1 · 50%
  1. Tires — 1 reports
  2. Power Train — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1998 (2) · 1999 (2) · 2000 (1) · 2001 (2) · 2002 (1) · 2003 (2) · 2004 (3) · 2005 (3) · 2006 (2) · 2007 (3) · 2008 (2) · 2010 (1) · 2011 (4) · 2012 (3) · 2013 · 2015 (3) · 2016 (4) · 2018 (3) · 2019 (3) · 2020 (5) · 2021 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.