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2019 Keystone Springdale Recalls & Complaints

3

open safety recalls on record

Critical

4 owner complaints filed · Severity Index 0.00 · updated 2026-08-07

The recalls

Critical21V708000

Equipment:Recreational Vehicle/Trailer:Lpg Systems

Increased propane pressure can enlarge the flames in gas appliances, raises the risk of a fire.

Remedy & full details

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.

Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Serious18V723000

Suspension:Rear:Axle:Non-Powered Axle Assembly

If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and raises the risk of a crash.

Remedy & full details

Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November 16, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-334.

Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Serious18V843000

Power Train:Axle Hubs

If the bearings overheat, the hub may fail, affecting handling and raises the risk of a crash.

Remedy & full details

Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.

Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.

Complaint volume

4 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
0Fires
0Injuries
0Deaths

Across 4 complaints. Severity Index 0.00.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Equipment1 · 25%Equipment · Recreational …1 · 25%Wheels · Hub1 · 25%Unknown Or Other1 · 25%
  1. Equipment — 1 reports
  2. Equipment:Recreational Vehicle/Trailer:Lpg Systems:Tank Valve/Gauge — 1 reports
  3. Wheels:Hub — 1 reports
  4. Unknown Or Other — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1998 (2) · 1999 (2) · 2000 (1) · 2001 (2) · 2002 (1) · 2003 (2) · 2004 (3) · 2005 (3) · 2006 (2) · 2007 (3) · 2008 (2) · 2010 (1) · 2011 (4) · 2012 (3) · 2013 (5) · 2015 (3) · 2016 (4) · 2018 (3) · 2019 · 2020 (5) · 2021 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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