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2019 Mazda Cx-9 Recalls & Complaints

2

open safety recalls on record

Critical

72 owner complaints filed · Severity Index 0.03 · updated 2026-08-07

The recalls

Critical21V875000

Fuel System, Gasoline:Delivery:Fuel Pump

Fuel pump failure may cause an engine stall, raises the risk of a crash.

Remedy & full details

Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

Serious19V770000

Tires:Tread/Belt

detached tire tread can decrease vehicle stability and raises the risk of a crash.

Remedy & full details

Mazda will notify owners, and dealers will inspect all four tire serial numbers, replacing the tires as necessary, free of charge. The recall began December 4, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4019J.

Mazda North American Operations (Mazda) is recalling certain 2019 CX-9 vehicles equipped with Sumitomo Falken ZIEX CT50 A/S tires, size P255/50R20 104V, having date code 1619. An incorrect rubber compound may have been used in the tire's manufacturing, allowing the tread to separate and detach.

Complaint volume

72 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

1Crashes
0Fires
0Injuries
0Deaths

Across 72 complaints. Severity Index 0.03.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Engine22 · 31%Unknown Or Other13 · 18%Electrical System7 · 10%Power Train4 · 6%Suspension3 · 4%Structure · Body2 · 3%Forward Collision Avoidan…2 · 3%Forward Collision Avoidan…2 · 3%
  1. Engine — 22 reports
  2. Unknown Or Other — 13 reports
  3. Electrical System — 7 reports
  4. Power Train — 4 reports
  5. Suspension — 3 reports
  6. Structure:Body — 2 reports
  7. Forward Collision Avoidance: Automatic Emergency Braking — 2 reports
  8. Forward Collision Avoidance: Warnings — 2 reports
  9. Back Over Prevention — 2 reports
  10. Service Brakes — 2 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2007 (5) · 2008 (6) · 2009 (7) · 2010 (6) · 2011 (4) · 2012 (4) · 2013 (4) · 2014 (3) · 2015 (2) · 2016 · 2017 · 2018 (2) · 2019 · 2020 (1) · 2021 (1) · 2022 · 2023

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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