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2024 Nissan Altima Recalls & Complaints

1

open safety recall on record

Serious

61 owner complaints filed · Severity Index 1.18 · updated 2026-08-07

The recalls

Serious23V882000

Steering:Rack And Pinion

loss of steering control or steering lock-up can raises the risk of a crash.

Remedy & full details

Dealers will replace the steering gear assembly, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC997.

Nissan North America, Inc. (Nissan) is recalling certain 2024 Altima vehicles. The bolts connecting the electronic power steering unit to the steering rack may loosen, resulting in a loss of steering control or steering lock-up.

Complaint volume

61 this model-year 10 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

13Crashes
2Fires
10Injuries
0Deaths

Across 61 complaints. Severity Index 1.18.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other8 · 13%Service Brakes5 · 8%Steering5 · 8%Engine5 · 8%Power Train4 · 7%Forward Collision Avoidan…3 · 5%Electrical System3 · 5%Back Over Prevention · R…3 · 5%
  1. Unknown Or Other — 8 reports
  2. Service Brakes — 5 reports
  3. Steering — 5 reports
  4. Engine — 5 reports
  5. Power Train — 4 reports
  6. Forward Collision Avoidance: Automatic Emergency Braking — 3 reports
  7. Electrical System — 3 reports
  8. Back Over Prevention: Rearview System Braking — 3 reports
  9. Structure:Body — 3 reports
  10. Seats — 3 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 (5) · 1996 (2) · 1997 (3) · 1998 (4) · 1999 (4) · 2000 (2) · 2001 (2) · 2002 (12) · 2003 (10) · 2004 (5) · 2005 (2) · 2006 (4) · 2007 (3) · 2008 (4) · 2009 (4) · 2010 (3) · 2011 (1) · 2012 (4) · 2013 (12) · 2014 (8) · 2015 (10) · 2016 (4) · 2017 (3) · 2018 (2) · 2019 (7) · 2020 (6) · 2021 (2) · 2022 · 2023 · 2024 · 2025 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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