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2021 Porsche Macan Recalls & Complaints

1

open safety recall on record

Critical

16 owner complaints filed · Severity Index 1.19 · updated 2026-08-07

The recalls

Critical21V224000 Do not drive

Suspension:Front:Shock Absorber

failed screw connection may cause damage to the braking system, driving instability, and the potential loss of control, raises the risk of a crash.

Remedy & full details

Owners are advised not to drive their vehicle until the remedy has been performed. Porsche will notify owners, and dealers will rework and tighten the screw connections, free of charge. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is AMA8.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Porsche Macan, Macan S, Macan GTS, and Macan Turbo vehicles. The screw connection on the shock absorbers of the front and rear axle might not be tightened properly.

Complaint volume

16 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

8Crashes
1Fires
0Injuries
0Deaths

Across 16 complaints. Severity Index 1.19.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Service Brakes4 · 25%Power Train3 · 19%Unknown Or Other3 · 19%Structure · Body2 · 13%Steering1 · 6%Air Bags1 · 6%Engine1 · 6%Electrical System1 · 6%
  1. Service Brakes — 4 reports
  2. Power Train — 3 reports
  3. Unknown Or Other — 3 reports
  4. Structure:Body — 2 reports
  5. Steering — 1 reports
  6. Air Bags — 1 reports
  7. Engine — 1 reports
  8. Electrical System — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2015 (2) · 2016 (1) · 2017 (6) · 2018 (5) · 2019 (1) · 2020 (2) · 2021 · 2022 · 2023 · 2024 · 2025

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.