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2018 Ram Promaster City Recalls & Complaints

2

open safety recalls on record

Serious

19 owner complaints filed · Severity Index 0.16 · updated 2026-08-07

The recalls

Serious18V129000

Equipment:Other:Labels

If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, raises the risk of a crash.

Remedy & full details

Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.

Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Serious18V149000

Steering:Rack And Pinion

hydraulic steering fluid leak may require additional sudden steering effort, raises the risk of a crash.

Remedy & full details

Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U23.

Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.

Complaint volume

19 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

0Crashes
1Fires
0Injuries
0Deaths

Across 19 complaints. Severity Index 0.16.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Engine7 · 37%Electrical System3 · 16%Exterior Lighting2 · 11%Power Train2 · 11%Service Brakes1 · 5%Steering1 · 5%Fuel/Propulsion System1 · 5%Seat Belts1 · 5%
  1. Engine — 7 reports
  2. Electrical System — 3 reports
  3. Exterior Lighting — 2 reports
  4. Power Train — 2 reports
  5. Service Brakes — 1 reports
  6. Steering — 1 reports
  7. Fuel/Propulsion System — 1 reports
  8. Seat Belts — 1 reports
  9. Engine And Engine Cooling — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2015 (4) · 2016 (4) · 2017 (3) · 2018 · 2019 (1) · 2020 (2) · 2021 (3) · 2022

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.