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2020 Subaru Impreza Recalls & Complaints

1

open safety recall on record

Critical

100 owner complaints filed · Severity Index 0.23 · updated 2026-08-07

The recalls

Critical21V587000

Fuel System, Gasoline:Delivery:Fuel Pump

Fuel pump failure can cause an engine stall while driving, raises the risk of a crash.

Remedy & full details

Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Complaint volume

100 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

3Crashes
3Fires
2Injuries
0Deaths

Across 100 complaints. Severity Index 0.23.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Visibility/Wiper52 · 52%Unknown Or Other17 · 17%Service Brakes5 · 5%Electrical System4 · 4%Engine3 · 3%Visibility · Windshield3 · 3%Forward Collision Avoidan…3 · 3%Air Bags3 · 3%
  1. Visibility/Wiper — 52 reports
  2. Unknown Or Other — 17 reports
  3. Service Brakes — 5 reports
  4. Electrical System — 4 reports
  5. Engine — 3 reports
  6. Visibility:Windshield — 3 reports
  7. Forward Collision Avoidance: Automatic Emergency Braking — 3 reports
  8. Air Bags — 3 reports
  9. Forward Collision Avoidance: Adaptive Cruise Control — 2 reports
  10. Suspension — 1 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 (4) · 1996 (3) · 1997 (3) · 1998 (3) · 1999 (4) · 2000 (4) · 2001 (3) · 2002 (6) · 2003 (6) · 2004 (8) · 2005 (6) · 2006 (10) · 2007 (9) · 2008 (15) · 2009 (15) · 2010 (15) · 2011 (14) · 2012 (6) · 2013 (4) · 2014 (3) · 2015 (2) · 2016 (1) · 2017 (7) · 2018 (5) · 2019 (5) · 2020 · 2021 (2) · 2022 (1) · 2023 (2) · 2024 (2) · 2025

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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