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2018 Toyota C-Hr Recalls & Complaints

1

open safety recall on record

Moderate

381 owner complaints filed · Severity Index 0.14 · updated 2026-08-07

The recalls

Moderate17V717000

Parking Brake

If the EPB cannot be applied, there is an increased risk of a vehicle rollaway if the vehicle is parked on a hill without being placed into "Park."

Remedy & full details

Toyota has notified owners, and dealers will update the programming of the skid control ECU as necessary, free of charge. The recall began on November 30, 2017. Owners may contact Toyota at 1-800-331-4331. Toyota's number for this recall is H0W.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota CH-R vehicles. The electronic parking brake (EPB) may not operate properly, possibly causing the parking brake not to disengage after it is applied or prevent it from being applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard FMVSS number 135, "Light Vehicle Brake Systems."

Complaint volume

381 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

10Crashes
0Fires
8Injuries
0Deaths

Across 381 complaints. Severity Index 0.14.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Power Train196 · 51%Unknown Or Other40 · 10%Engine37 · 10%Electrical System26 · 7%Service Brakes20 · 5%Forward Collision Avoidan…9Forward Collision Avoidan…8Forward Collision Avoidan…6
  1. Power Train — 196 reports
  2. Unknown Or Other — 40 reports
  3. Engine — 37 reports
  4. Electrical System — 26 reports
  5. Service Brakes — 20 reports
  6. Forward Collision Avoidance: Automatic Emergency Braking — 9 reports
  7. Forward Collision Avoidance: Warnings — 8 reports
  8. Forward Collision Avoidance: Adaptive Cruise Control — 6 reports
  9. Air Bags — 5 reports
  10. Parking Brake — 4 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2018 · 2019 (3) · 2020 (1) · 2021 (1) · 2026

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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