RecallRadar

HomeToyotaC-Hr → 2020

2020 Toyota C-Hr Recalls & Complaints

1

open safety recall on record

Serious

73 owner complaints filed · Severity Index 0.25 · updated 2026-08-07

The recalls

Serious19V877000

Seat Belts: Rear/Other:Buckle Assembly

In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, raises the risk of injury.

Remedy & full details

Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Complaint volume

73 this model-year 6 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

3Crashes
0Fires
3Injuries
0Deaths

Across 73 complaints. Severity Index 0.25.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Power Train40 · 55%Electrical System5 · 7%Unknown Or Other5 · 7%Engine4 · 5%Vehicle Speed Control3 · 4%Steering2 · 3%Wheels2 · 3%Tires2 · 3%
  1. Power Train — 40 reports
  2. Electrical System — 5 reports
  3. Unknown Or Other — 5 reports
  4. Engine — 4 reports
  5. Vehicle Speed Control — 3 reports
  6. Steering — 2 reports
  7. Wheels — 2 reports
  8. Tires — 2 reports
  9. Seat Belts — 2 reports
  10. Service Brakes — 2 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2018 (1) · 2019 (3) · 2020 · 2021 (1) · 2026

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.