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2023 Toyota Corolla Recalls & Complaints

3

open safety recalls on record

Serious

116 owner complaints filed · Severity Index 0.44 · updated 2026-08-07

The recalls

Serious23V480000

Steering:Column

deactivated driver's air bag that does not deploy as intended raises the risk of injury during a crash.

Remedy & full details

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Serious24V878000

Steering

steering shaft that detaches can result in a loss of steering control, raises the risk of a crash.

Remedy & full details

Dealers will replace the intermediate steering shaft, free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TB13/24TA13.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla and Corolla Hybrid vehicles. Due to cracks developed during the manufacturing process, the steering intermediate shaft assembly may fracture and possibly result in the shaft detaching from the steering column.

Serious25V040000

Steering:Column

deactivated driver's air bag will not deploy as intended, raises the risk of injury during a crash.

Remedy & full details

Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Complaint volume

116 this model-year 9 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

16Crashes
1Fires
4Injuries
0Deaths

Across 116 complaints. Severity Index 0.44.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Unknown Or Other18 · 16%Steering16 · 14%Engine13 · 11%Electrical System13 · 11%Exterior Lighting11 · 9%Service Brakes6 · 5%Air Bags6 · 5%Power Train5 · 4%
  1. Unknown Or Other — 18 reports
  2. Steering — 16 reports
  3. Engine — 13 reports
  4. Electrical System — 13 reports
  5. Exterior Lighting — 11 reports
  6. Service Brakes — 6 reports
  7. Air Bags — 6 reports
  8. Power Train — 5 reports
  9. Visibility/Wiper — 5 reports
  10. Forward Collision Avoidance: Automatic Emergency Braking — 4 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

1995 (7) · 1996 (6) · 1997 (6) · 1998 (4) · 1999 (4) · 2000 (5) · 2001 (4) · 2002 (5) · 2003 (13) · 2004 (13) · 2005 (10) · 2006 (10) · 2007 (6) · 2008 (6) · 2009 (13) · 2010 (17) · 2011 (9) · 2012 (5) · 2013 (5) · 2014 (2) · 2015 (1) · 2016 (1) · 2017 (3) · 2018 (3) · 2019 (5) · 2020 (3) · 2021 (1) · 2022 · 2023 · 2024 (2) · 2025 · 2026 (1)

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.

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