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2014 Toyota Prius V Recalls & Complaints

4

open safety recalls on record

Serious

122 owner complaints filed · Severity Index 0.36 · updated 2026-08-07

The recalls

Serious18V684000

Hybrid Propulsion System

If the hybrid system shuts down unexpectedly, it can raises the risk of a crash.

Remedy & full details

Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Serious15V449000

Hybrid Propulsion System: Inverter

The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle.

Remedy & full details

Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unti (ECU) and the hybrid control ECU, free of charge. The recall began on July 30, 2015. Owners may contact Toyota customer service at 1-888-270-9371.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2012-2014 Prius V vehicles manufactured August 22, 2011, to June 30, 2014. A component within the hybrid inverter assembly may overheat, causing the hybrid system to reduce output power allowing the vehicle to only drive a short distance. In some circumstances, the hybrid system may shut down causing the vehicle to stop while being driven.

Serious15V013000

Air Bags

If the air bag does not deploy as intended, there is an increased risk of injury in the event of a crash.

Remedy & full details

Toyota will notify owners, and dealers will re-calibrate of the OCS system, free of charge. The recall began February 12, 2015. Owners may contact Toyota customer service at 1-800-331-4331.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014-2015 Toyota Prius V vehicles manufactured November 7, 2013, to January 7, 2015. The occupant classification system (OCS) that activates or deactivates the passenger seat air bag system may be improperly calibrated. As a result, the passenger air bag may not deploy in a vehicle crash. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."

Serious20V369000

Hybrid Propulsion System: Inverter

unexpected hybrid power system shut down may raises the risk of a crash.

Remedy & full details

Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Complaint volume

122 this model-year 7 median, same year

Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.

What owners reported happened

5Crashes
10Fires
1Injuries
0Deaths

Across 122 complaints. Severity Index 0.36.

Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.

What owners report most

Service Brakes37 · 30%Electrical System14 · 11%Engine13 · 11%Unknown Or Other12 · 10%Fuel/Propulsion System10 · 8%Vehicle Speed Control8 · 7%Service Brakes, Hydraulic5 · 4%Power Train4 · 3%
  1. Service Brakes — 37 reports
  2. Electrical System — 14 reports
  3. Engine — 13 reports
  4. Unknown Or Other — 12 reports
  5. Fuel/Propulsion System — 10 reports
  6. Vehicle Speed Control — 8 reports
  7. Service Brakes, Hydraulic — 5 reports
  8. Power Train — 4 reports
  9. Structure:Body — 4 reports
  10. Wheels — 3 reports

What to do

  1. Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
  2. Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
  3. Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.

Other model years

2012 (4) · 2013 (3) · 2014 · 2015 (2) · 2016 (1) · 2017 (1) · 2018

Numbers in brackets are open recall campaigns for that year.

Questions

Does an open recall mean the car is unsafe to drive?

Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.

Do I pay for recall repairs?

No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.

Why are there complaints but no recalls?

Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.