SHOULD THE BURNER TUBE FAIL, THE COOLANT HEATER COULD OVERHEAT, POSSIBLY RESULTING IN A FIRE.
Remedy & full details
VEHICLE SYSTEMS IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS MAY CONTACT VEHICLE SYSTEMS AT 1-800-685-4298 OR TRAVEL SUPREME AT 574-862-4484.
ON CERTAIN MOTOR HOMES EQUIPPED WITH VEHICLE SYSTEMS' AQUA-HOT AND HYDRO-HOT WATER HEATERS, WHICH USES WEBASTO BURNER TUBES, THE BURNER TUBES DO NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
Critical02V342000
Engine And Engine Cooling
THIS CONDITION CAN RESULT IN A FIRE CAUSING INJURY TO THE OCCUPANT(S) OF THE MOTOR HOME.
Remedy & full details
DEALERS WILL INSPECT THE UNIT TO DETERMINE IF THE SEAM TAPE WAS INSTALLED. THEY WILL RE-ATTACH THE FOIL AND ADD THE SEAM TAPE AS NEEDED. ALL UNITS WILL ALSO HAVE A METAL FABRICATED HEAT SHIELD INSTALLED ON THE SURFACE OF THE INSULATED FOIL DIRECTLY ABOVE THE ENGINE TURBO EXHAUST. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING JANUARY 2003. BEGIN OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TRAVEL SUPREME AT 1-866-808-9032.
ON CERTAIN 38' AND 40' MOTOR HOMES, AN INSULATED FOIL HEAT SHIELD, APPLIED ABOVE THE ENGINE TURBO EXHAUST IN THE ENGINE COMPARTMENT AT THE REAR OF THE MOTOR HOME TO DEFECT HEAT, MAY DETACH FROM THE SURFACE.
Serious03V341000
Suspension:Front:Control Arm
SHOULD THE STEERING KNUCKLE CARRIER SEPARATE FROM THE CONTROL ARM, THE OPERATOR COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
Remedy & full details
TUTHILL WILL NOTIFY ITS CUSTOMERS AND PROVIDE A RETROFIT KIT P/N K704627 FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TUTHILL TRANSPORT TECHNOLOGIES AT 800-225-7824 (EXT. #390) OR SPARTAN AT 517-543-6400 OR TRAVEL SUPREME AT 574-862-4484.
ON CERTAIN MOTORHOMES EQUIPPED WITH TUTHILL INDEPENDENT FRONT SUSPENSIONS, THE DEFECT IS INSUFFICIENT TIGHTENING TORQUE OF THE STEERING KNUCKLE CARRIER BOLT THAT MAY RESULT IN SEPARATION OF THE STEERING KNUCKLE FROM ONE OF THE CONTROL.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
0Fires
0Injuries
0Deaths
Across 1 complaints. Severity Index 0.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Tires:Sidewall — 1 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.