IF THE THREADED CONNECTOR IS NOT PROPERLY TIGHTENED, IT IS POSSIBLE FOR THE GAS TO LEAK FROM THE CONNECTION WHEN THE BURNER IS TURNED ON.
Remedy & full details
TRAVEL SUPREME IS WORKING WITH SUBURBAN TO HAVE THE BURNER TUBES REPLACED (PLEASE SEE 07E-050) . THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT SUBURBAN AT 423-775-2131 OR TRAVEL SUPREME AT 574-862-1960.
ON CERTAIN MOTOR HOMES EQUIPPED WITH SUBURBAN GLASS TOP, SEALED BURNER RANGE OR SLIDE IN COOK TOP, A THREADED CONNECTOR ON THE TUBE BETWEEN THE BURNER VALVE AND THE BURNER MAY NOT HAVE BEEN FULLY TIGHTENED DURING THE MANUFACTURING PROCESS.
Complaint volume
Volume alone is not a fault rate — popular vehicles attract more reports. Read it next to the severity mix below.
What owners reported happened
0Crashes
0Fires
0Injuries
0Deaths
Across 4 complaints. Severity Index 0.00.
Severity Index weights each complaint's reported outcome (death ×10, injury ×4, fire ×3, crash ×2) and divides by total complaints. It measures how severe reports are, not how often faults occur.
What owners report most
Fuel System, Other:Fuel Injection System — 1 reports
Fuel System, Other:Delivery:Hoses, Lines/Piping, And Fittings — 1 reports
Service Brakes — 1 reports
Electrical System — 1 reports
What to do
Find your 17-character VIN on the driver's door jamb or the base of the windscreen.
Check it against NHTSA's official lookup at nhtsa.gov/recalls — the authoritative record for your exact car.
Book the repair with any franchised dealer. Safety recall work is free, with no time limit and regardless of who owns the car now.
Numbers in brackets are open recall campaigns for that year.
Questions
Does an open recall mean the car is unsafe to drive?
Not usually. NHTSA issues a "do not drive" or "park outside" advisory when a defect is dangerous enough to keep you out of the car — those are flagged Critical above. Everything else should be repaired promptly but is not an immediate stop-driving order.
Do I pay for recall repairs?
No. Federal law requires the manufacturer to fix a safety recall free of charge, including parts and labour, whether or not you are the original owner.
Why are there complaints but no recalls?
Complaints are unverified reports filed by owners. They can prompt an investigation, but many never become recalls — either the fault isn't safety-related or it isn't widespread.
From the same data desk
Independent sites, same maintainer, same open-data standards.